F&B Hostess (Host) Six Senses Southern Dunes The Red Sea(Local Talent)📣 Job Ad

About the Role

InterContinental Hotels Group is seeking an F&B Hostess (Host) for Six Senses Southern Dunes, The Red Sea. This full-time role is designed for local talent and involves ensuring efficient food and beverage operations while upholding the brand's vision and values. The position requires 1-3 years of experience.

Role Purpose and Brand Values

The F&B Hostess will contribute to the vision of helping guests reconnect with themselves, others, and the world. This role embodies values such as local sensitivity, global sensibility, crafted experiences, emotional hospitality, responsible and caring service, fun and quirky interactions, and pioneering wellness. A core focus is safeguarding the pillars of sustainability, wellness, and out-of-the-ordinary experiences, ensuring active participation in all brand initiatives.

Key Responsibilities

• Greet all guests courteously and attentively.
• Answer outlet telephones courteously and efficiently according to department standards.
• Take orders from all food & beverage outlet menus.
• Provide prompt and efficient service as required by standards, demonstrating an empathetic attitude.
• Prepare all mis-en-place for service correctly prior to delivery.
• Maintain comprehensive knowledge of all outlet menus (food and wine) and daily F&B activities, including opening hours.
• Recommend and promote items as directed by the supervisor and suggest upselling when appropriate.
• Report any maintenance faults following established procedures.
• Ascertain guest satisfaction and ensure correct handling of all guest billing procedures, minimizing rebates during check-out and bidding guests farewell.
• Maintain a high standard of personal appearance, grooming, and hygiene.
• Ensure the privacy of guests, partners, and residential owners, applying an extra level of protection to sensitive personal data and using confidential information only for job performance.
• Keep all department equipment clean and in good working condition.
• Uphold Six Senses guidelines and standards of service and operation, ensuring performance benchmarks are maintained and exceeded.
• Adhere strictly to LQA standards and guest feedback.

Qualifications and Requirements

• 1-3 years of experience in a relevant role.
• Ability to comprehend and embody the Six Senses vision and values.
• Commitment to sustainability, wellness, and unique guest experiences.
• Strong communication and interpersonal skills.
• Attention to detail and a proactive approach to service.

Company Culture

Six Senses Southern Dunes, The Red Sea, is an equal opportunity employer. InterContinental Hotels Group is committed to delivering True Hospitality for Good, ensuring guests and colleagues feel welcome, cared for, recognized, and respected globally.