Guest Experience Expert(Saudi National Only)

About the Role

Le Meridien is seeking a Guest Experience Expert (Saudi National Only) to join its team. This full-time role focuses on creating memorable and unique experiences for guests throughout their stay, extending beyond standard check-in and check-out procedures. The position requires 0-1 years of experience.

Key Responsibilities

• Deliver a range of services that guide guests through their entire stay, taking initiative to address their needs.
• Process operational requirements and complete necessary reports.
• Address guest requests promptly and efficiently.
• Share information about local area highlights with guests.
• Ensure all transactions contribute positively to the overall guest experience.

Workplace Standards and Requirements

• Maintain a safe work environment for all.
• Adhere to all company policies and procedures.
• Uphold confidentiality regarding company and guest information.
• Protect company assets.
• Ensure quality standards are consistently met.
• Present a professional appearance, including uniform, personal grooming, and communication style.

Physical Demands

This role requires physical activity, including standing, sitting, or walking for extended periods. Guest Experience Experts will also engage in hands-on tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance. The ability to perform these duties effectively is essential for success in this position.

About Le Meridien

Le Meridien draws inspiration from the era of glamorous travel, celebrating cultures through a distinctly European spirit that savors the good life. The brand caters to curious, creative, and cosmopolitan culture seekers who appreciate moments of connection and the opportunity to savor their destination. Le Meridien provides authentic, chic, and memorable service, along with experiences designed to inspire guests to enjoy life. As part of Marriott International's portfolio of brands, Le Meridien offers an environment where associates can develop their careers and contribute to a global team.

Commitment to Diversity

Marriott International is an equal opportunity employer committed to welcoming all individuals and providing access to opportunity. The company fosters an environment where the unique backgrounds, cultures, talents, and experiences of its associates are valued and celebrated. Marriott International is dedicated to non-discrimination on any protected basis, including disability, veteran status, or other bases protected by applicable law.