Applications Specialist

About Lincoln Electric

Lincoln Electric is a recognized leader in industrial machinery and technology, providing high-performance solutions that assist customers in manufacturing and maintaining essential equipment and infrastructure. The company's innovative approaches enhance quality and productivity across various processes, including welding, cutting, brazing, machining, process automation, and field repair. Leveraging proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software, Lincoln Electric supports customers in achieving operational resilience. Headquartered in Cleveland, Ohio, the company operates 71 manufacturing and automation facilities across 20 countries, serving clients in over 160 nations.

The Role of Applications Specialist

Lincoln Electric is seeking an Applications Specialist to join its team in Al Khobar, Eastern region. This full-time role is ideal for candidates with 0-1 years of experience, focusing on providing expert technical support, product demonstrations, and training for welding equipment and consumables. The specialist will play a crucial role in supporting sales development and ensuring optimal customer experience through technical expertise and direct engagement.

Key Responsibilities

• Perform demonstrations and trainings of welding equipment and consumables at the weld technology center, customer sites, open houses, or exhibitions.
• Prepare and test all equipment and consumables thoroughly before customer demonstrations.
• Maintain an expert level of product knowledge and application understanding.
• Provide support for specification development to distributors and end-users.
• Respond to the technical aspects of customer inquiries.
• Listen, understand, and effectively convey customer requirements.
• Conduct technical and product training for the sales team, distributors, and end-users as needed.
• Drive sales development for existing and new products through training and demonstrations.
• Travel to project sites and distributor locations to perform demonstrations, start-ups, and integrations.
• Resolve customer issues or difficulties in alignment with the company's mission, values, and financial objectives.
• Maintain professional business relationships with all stakeholders.
• Provide status updates on ongoing and future projects.
• Identify customer needs and sales opportunities to contribute to future growth.
• Assist in marketing activities from a technical perspective, including roadshows, world skills events, fairs, and open houses.
• Resolve quality and service issues to ensure the best possible customer experience.

Required Qualifications and Skills

• Knowledge of welding processes including SMAW, GTAW, FCAW-GS, FCAW-SS, and GMAW.
• Commercially sound judgment and good business sense.
• Strong communication skills.
• Capability for effective teamwork.
• Ability to build relationships quickly and effectively.
• Analytical and critical thinking skills.
• Resilience and tenacity.
• Independence and self-reliance.
• Proficient presentation skills.

Work Type

This is a full-time position based in Al Khobar, Eastern region. The role involves direct engagement with customers and distributors, requiring travel to various sites as needed to perform demonstrations, training, and technical support functions.