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نوع العقددوام كامل
طبيعة الوظيفةبالموقع
الموقعالخبر

وصف الوظيفة

About the Role

Jobmaze is seeking an experienced NOC Engineer to join their client's team in Al Khobar, Eastern Region, Saudi Arabia. This full-time position involves supporting the continuous monitoring and first-line operation of a large-scale network environment spanning multiple locations. The primary focus of this role is to maintain network availability, monitor SD-WAN and WAN infrastructure, troubleshoot connectivity issues, and provide initial incident response.

Key Responsibilities

  • Monitor and administer Cisco Meraki SD-WAN across various branch locations.
  • Oversee and operate VeloCloud SD-WAN infrastructure.
  • Troubleshoot Cisco switching infrastructure at HQ, warehouses, and branch locations.
  • Monitor and troubleshoot IPsec tunnels that terminate on Fortinet perimeter firewalls.
  • Manage SolarWinds monitoring dashboards, including alerts, thresholds, uptime, and capacity reporting.
  • Monitor WAN connectivity across multiple Fortinet WAN links.
  • Perform first-line triage of network incidents and escalate firewall/routing issues as required.
  • Maintain up-to-date network documentation, including topology, VLANs, and circuit information.
  • Follow ITIL-based incident and ticket management processes within a 24/7 NOC environment.

Required Qualifications and Experience

Candidates should possess strong hands-on experience in enterprise network monitoring. Proficiency with SD-WAN technologies, Cisco, Fortinet, and SolarWinds environments is essential for this role.

Application Process

Only shortlisted candidates will be contacted for further steps in the recruitment process.


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