Senior Associate SME Broker Management📣 إعلان

About the Role

Bupa Arabia is seeking a Senior Associate - SME Broker Management to join its team in Al Khobar. This full-time role is responsible for selling and promoting insurance products and services through broker agents. The Senior Associate will focus on building strong relationships with brokers, managing sales processes, providing essential product knowledge, and ensuring the achievement of sales targets. The position also involves working closely with brokers to expand market reach, increase sales volumes, and enhance overall client satisfaction.

Broker Relationship Management

• Develop and maintain strong relationships with insurance brokers, agents, and other intermediaries.
• Act as the primary point of contact for brokers, providing support, addressing queries, and resolving issues promptly.
• Educate brokers on the company’s products, features, and benefits to enable effective sales to clients.

Sales and Market Development

• Drive sales by identifying and pursuing new broker partnerships and expanding existing relationships.
• Meet or exceed established sales targets by promoting insurance products and services through brokers.
• Assist brokers in closing sales by providing necessary resources, tools, and support.
• Work with brokers to identify potential customers and develop strategies to increase market penetration.
• Generate and qualify leads for brokers to pursue and close.
• Monitor and evaluate the performance of brokers in reaching sales goals.

Product Expertise and Training

• Provide ongoing training to brokers on product offerings, industry trends, and effective sales techniques.
• Ensure brokers are equipped with accurate and up-to-date information regarding policies, pricing, and eligibility requirements.
• Offer guidance on sales strategies and best practices to optimize broker performance.

Compliance, Documentation, and Client Satisfaction

• Ensure proper documentation of all transactions and maintain up-to-date records in the CRM system.
• Monitor and report on broker performance and sales results, providing actionable insights for improvements.
• Adhere to company policies, industry regulations, and ethical standards in all sales activities.
• Ensure all sales practices comply with legal requirements and company guidelines, maintaining integrity in all dealings.
• Collaborate with brokers to ensure high levels of customer satisfaction and retention.
• Support the resolution of any issues or complaints from brokers or clients to maintain positive relationships.
• Follow up with brokers after sales to ensure smooth onboarding and address any concerns.

Required Experience

• 0-1 years of relevant professional experience.