Operations Specialist Logistics

About BDP International

BDP International is a privately held, family-owned global logistics provider with annual sales exceeding $ billion USD. Established in 1966 and headquartered in Philadelphia, Pennsylvania, BDP operates freight logistics centers in 270 cities worldwide through a network of wholly owned offices, joint ventures, and affiliates in 135 countries. The company serves over 4,000 customers globally.

Operations Specialist Logistics

BDP International is seeking an Operations Specialist Logistics to join its team in Dammam, Eastern region. This full-time role is responsible for coordinating and supporting day-to-day Contract Logistics operations in Saudi Arabia. The specialist will ensure customer orders, warehouse activities, inventory movements, and related logistics services are completed accurately, safely, and within agreed service levels. The role supports the end-to-end operational flow from inbound receiving and inventory management through order fulfillment, dispatch, and delivery coordination, while maintaining accurate system records, documentation, and operational reporting.

Key Responsibilities

• Coordinate daily inbound and outbound Contract Logistics activities based on customer requirements.
• Monitor receiving, put away, picking, packing, staging, and dispatch activities to ensure orders are processed accurately and on time.
• Coordinate customer orders and monitor fulfillment through to delivery.
• Maintain accurate inventory records and support cycle counts, stock reconciliation, and investigation of discrepancies.
• Coordinate with transport providers for collections, deliveries, and shipment status updates.
• Ensure operational transactions, customer orders, and inventory movements are accurately recorded in WMS or other relevant systems.
• Prepare and maintain operational documentation, shipment records, and supporting documents.
• Monitor customer requirements, SLA performance, and operational exceptions, escalating issues where required.
• Respond to customer operational queries and provide timely updates on orders, inventory, and deliveries.
• Prepare operational reports covering order volumes, inventory, deliveries, productivity, and service performance.
• Support billing activities by ensuring operational data and supporting documentation are complete and accurate.
• Identify operational issues, support corrective actions, and contribute to continuous improvement initiatives to improve service, productivity, and operational efficiency.
• Ensure compliance with company procedures, customer requirements, health and safety standards, and applicable regulations.

Qualifications and Experience

• 2-5 years of experience in a relevant operations or logistics role.
• Demonstrated ability to coordinate daily logistics activities and manage operational flows.
• Proficiency in maintaining accurate system records and preparing operational reports.
• Strong understanding of inventory management and order fulfillment processes.

Compensation and Benefits

Compensation for this role will be based on experience. BDP International offers a competitive salary, full benefits, matching 401(k), tuition reimbursement, and a casual dress environment. Please note that relocation or immigration assistance is not associated with this opening.