Associate Technical Consultant

About the Role

Plat4mation Saudi Arabia is seeking two Associate Technical Consultants to support the delivery and implementation of ServiceNow solutions. This full-time position is based in Riyadh, Saudi Arabia. The role involves working with experienced consultants, project teams, and client stakeholders to configure, test, document, and support ServiceNow applications, contributing to successful project delivery across various industries.

Responsibilities

• Support the implementation and configuration of ServiceNow solutions based on business requirements.
• Assist in configuring ServiceNow applications, workflows, forms, catalogs, and platform capabilities.
• Participate in testing, issue resolution, and solution validation activities.
• Support requirements gathering, documentation, and project deliverables.
• Collaborate with consultants, developers, project managers, and client stakeholders throughout project lifecycles.
• Assist with system administration, data preparation, deployment activities, and user support.
• Participate in project workshops, meetings, and knowledge-sharing sessions.
• Support project planning, progress tracking, and service improvement initiatives.

About Plat4mation

Plat4mation is a global Elite ServiceNow Partner, specializing in digital transformation through the full ServiceNow suite. The company has over 500 experts across 10 offices worldwide, focusing on making work flow smarter, faster, and better for clients.

Compensation

This role offers a competitive salary with performance-based bonuses.

Inclusive Hiring Commitment

Plat4mation is committed to an inclusive, respectful, and discrimination-free recruitment process. Applications from qualified candidates, including persons with disabilities, are welcome. Selection decisions are based on skills, qualifications, and experience relevant to the role.

Candidates requiring reasonable accommodation or accessibility support at any stage of the application, interview, or assessment process should inform the Recruitment team. Requests will be reviewed confidentially to identify appropriate support, subject to feasibility and the essential requirements of the role. Requesting an accommodation will not negatively affect an application.