Business Development Lead

About the Role

AMAD Hospital is seeking a Business Development Lead to join its team in Riyadh, Saudi Arabia. This full-time role focuses on driving business development initiatives to support the growth and sustainability of Amad Rehabilitation & Long-Term Care Hospital. The Business Development Lead will identify new opportunities, strengthen strategic partnerships, increase patient referrals, and expand healthcare services while ensuring alignment with regulatory standards and organizational objectives. The position requires 3-5 years of relevant experience.

Key Responsibilities

• Support the Business Development Manager in executing departmental strategies and operational plans.
• Coordinate assigned business development initiatives, ensuring timely follow-up and execution.
• Prepare reports, dashboards, and analyses related to business development activities for management review.
• Track KPIs, targets, and outcomes related to referrals, partnerships, and service growth.
• Collaborate with internal departments (clinical operations, finance, admissions, marketing) to ensure alignment and smooth implementation of initiatives.
• Maintain accurate records, documentation, and databases related to partnerships, contracts, and referrals.
• Ensure adherence to hospital policies, procedures, and healthcare regulations.
• Participate in internal and external meetings, documenting action items and outcomes.
• Act as a focal point for assigned projects when delegated by the Manager.

Technical Duties

• Identify, evaluate, and follow up on new business opportunities within rehabilitation, long-term care, and specialized healthcare services.
• Conduct in-depth market research, including patient demographics, referral patterns, and service demand analysis.
• Perform competitor benchmarking and identify gaps or areas for service differentiation.
• Assist in the development of business cases, feasibility studies, and proposals for new programs or service expansions.
• Support the planning and execution of strategic partnerships with insurance companies, hospitals, clinics, and other healthcare providers.
• Monitor and analyze key performance indicators (KPIs) for business development initiatives, such as referral volumes, revenue generation, and partnership effectiveness.
• Collaborate with clinical, operational, and finance teams to ensure that new services meet quality standards, regulatory requirements, and patient needs.
• Assist in the preparation and negotiation of contracts, memorandums of understanding (MOUs), and service-level agreements (SLAs) with external partners.
• Identify and assess potential risks or obstacles in new initiatives, and provide recommendations for mitigation.
• Support the implementation of marketing and outreach strategies for hospital programs and services.
• Track trends and innovations in healthcare services and rehabilitation technologies to inform future business development strategies.
• Facilitate internal workshops or meetings to share market insights, proposed strategies, and recommended actions with relevant teams.
• Maintain detailed records of business development activities, interactions with partners, and outcomes for reporting and decision-making purposes.
• Perform other applicable tasks and duties assigned within the realm of knowledge, skills, and abilities.

Quality and Safety Contributions

• Support the measurement of effectiveness and efficiency of operational processes and suggest improvements to enhance internal and external workflows.
• Assist in evaluating factors related to safety, outcomes, effectiveness, cost, and social impact when implementing new practices or initiatives.
• Participate in relevant committees related to Business Development and organizational operations, providing input and recommendations as requested.
• Contribute to projects, equipment selection, staffing, and policy decisions that affect staff and patient care under the guidance of the Manager.
• Monitor quality and safety indicators relevant to assigned business development activities and report findings to the Manager.
• Ensure awareness and compliance with hospital quality standards, regulatory requirements, and best practices in healthcare service delivery.

Professional Development

• Manage personal performance by setting developmental action plans and goals.
• Continue professional development through training and continuing education.

Qualifications and Experience

• 3-5 years of experience in business development, preferably within the healthcare sector.
• Demonstrated ability to identify new business opportunities and foster strategic partnerships.
• Strong analytical skills for market research, competitor benchmarking, and KPI tracking.
• Excellent communication and negotiation skills.
• Ability to collaborate effectively with diverse internal and external stakeholders.