Client Advisor Repossi

About Chalhoub Group

Chalhoub Group has operated for over seven decades as a partner in luxury experiences across the Middle East. The Group manages a portfolio of over 10 owned brands and provides distribution and marketing expertise for over 400 international brands in luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Chalhoub Group operates more than 950 stores, online platforms, and mobile applications, focusing on omnichannel experiences. The Group employs over 16,000 professionals across eight countries in the Middle East and has a presence in LATAM. Sustainability is central to the Group’s strategy, with commitments to people, partners, and the planet, including membership in the United Nations Global Compact and a pledge to reach Net Zero by 2040.

The Role: Client Advisor Repossi

Chalhoub Group is seeking a Client Advisor for Repossi in Riyadh. This full-time role involves delivering customer experiences and driving sales. The Client Advisor will act as a brand ambassador, leveraging strong brand knowledge and expertise in fashion and style to engage with customers.

Key Responsibilities

• Deliver an outstanding customer experience.
• Drive business growth through sales initiatives.
• Demonstrate a strong understanding of omnichannel operations, utilizing both physical and digital channels.
• Connect with customers across various platforms to ensure consistent service.
• Maintain a high level of service quality in all customer interactions.
• Represent the Repossi brand through comprehensive product knowledge and expertise in fashion and style.

Qualifications and Experience

• Minimum of 2-3 years of experience in fashion or jewellery.
• Demonstrated ability to deliver high-quality customer service.
• Proficiency in engaging with customers through various channels.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within a people-focused culture that values diversity, equity, and inclusion, and encourages forward thinking and innovation.