Director Operations & Event Delivery📣 إعلان

منذ 15 يوم

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About the Role

Qiddiya | القدية is developing a significant entertainment, sports, and culture destination in Riyadh Province, Saudi Arabia. As this large-scale project progresses, we are seeking an experienced Director - Operations & Event Delivery to lead operational planning and execution for the Cultural and Heritage program. This is a full-time position based in Riyadh, requiring over 10 years of relevant experience.

Role Purpose

The Director - Operations & Event Delivery will be responsible for the planning and execution of all event operations and site-wide delivery within the Cultural and Heritage program. The objective is to ensure the safe, efficient, and high-quality delivery of cultural programming, guest experiences, and large-scale event operations, aligning with the overall asset objectives.

Key Responsibilities

Lead the end-to-end planning and execution of all event operations for the Cultural and Heritage program, including festivals and year-round activities.
Develop detailed operational delivery models based on programming, marketing, and commercial plans.
Manage event operations plans, schedules, and resource requirements, ensuring seamless execution of all programming.
Oversee logistics, site readiness, and event overlay, including temporary infrastructure and services, ensuring readiness across event cycles.
Coordinate site setup, dismantling, and transitions between programming phases, including movement planning for access, transport, parking, and crowd flow.
Establish and enforce Health, Safety, and Security (HSE) frameworks, overseeing crowd management, emergency response, and incident management protocols.
Ensure compliance with regulatory requirements and coordinate with security agencies and government entities.
Deliver a high-quality, safe, and seamless visitor experience, monitoring on-ground performance and addressing operational issues in real-time.
Manage operational vendors, contractors, and service providers, ensuring performance meets required standards.
Lead operational feasibility assessments for programming, commercial, and marketing initiatives, ensuring alignment with operational capabilities.
Coordinate with Asset & Site Management on facilities and infrastructure readiness, and support long-term site usage planning.
Align operational plans with Asset Management direction and Qiddiya Group functions, providing operational input for planning and budgeting.
Define and track operational KPIs, monitor performance, and implement continuous improvement initiatives.

Qualifications and Requirements

Candidates should possess 12–15+ years of experience, with a significant portion in leadership roles focused on large-scale operations and event delivery. Proven experience is required in:

Planning and delivering large-scale events, festivals, or destination operations with high visitor volumes.
Managing complex, multi-site environments with diverse activities and stakeholders.
Leading end-to-end event operations, from planning through to live delivery.
Crowd management, HSE, and security operations for large public events.
Operational planning and logistics, including transport, access, and site movement.
Vendor and contractor management across multiple service lines.
Operating in high-pressure, real-time environments requiring critical decision-making.
Managing and coordinating with government authorities, regulatory bodies, and security agencies.
Leading large, cross-functional operational teams and on-ground workforces.
Experience in pre-opening and activation phases of large-scale venues or destinations is preferred.
Experience transitioning from readiness to live operations and managing ongoing operational cycles is also preferred.