Payment Product Manager

About the Role

Hala is seeking a Payment Product Manager to join its team in Riyadh, Saudi Arabia. This full-time role involves leading the end-to-end delivery of payment service products, from development through implementation. The position focuses on coordinating multiple initiatives, collaborating with internal and external stakeholders, and ensuring the timely release of high-quality products that meet both business and customer expectations.

Key Responsibilities

• Manage and coordinate the delivery of payment products across their full lifecycle, ensuring alignment with business objectives, plans, and milestones.
• Own release planning activities, including resource coordination and readiness, to facilitate smooth and predictable product releases.
• Build and maintain strong relationships with business stakeholders, technology teams, and customers to support clear communication and effective collaboration.
• Track delivery progress and provide regular reporting on timelines, quality, resources, and RAID (Risks, Assumptions, Issues, Dependencies).
• Ensure delivery commitments are met within agreed schedules, proactively addressing any delays or risks.
• Create and maintain detailed delivery plans covering each stage of the product lifecycle, from initiation through rollout.
• Define and monitor end-to-end delivery KPIs to assess performance, efficiency, and product quality.
• Identify delivery risks early, manage cross-team dependencies, and implement mitigation strategies to minimize impact.
• Analyze customer feedback and operational insights to drive continuous improvements in delivery processes and outcomes.

Qualifications and Experience

Candidates for this role should possess 2-5 years of relevant experience in product management, particularly within payment services or a related field. The position requires a professional who can manage complex projects and stakeholder relationships effectively.

Work Environment

This is a full-time position based in Riyadh, Riyadh, Saudi Arabia, offering an opportunity to contribute to the development and implementation of payment solutions within Hala.