Receptionist

About evercare

evercare is a Saudi longevity and wellness company based in Riyadh, focused on redefining modern healthcare. The company provides preventive, science-backed solutions aimed at long-term health, performance, recovery, and overall quality of life. evercare delivers personalized care through licensed doctors, nurses, and specialists to help individuals proactively optimize their health.

The Role of Receptionist

evercare is seeking a full-time Receptionist to manage front desk operations and ensure a professional patient experience in Riyadh Region. This role involves coordinating patient flow, managing appointments, and handling administrative tasks to support the clinic's operations.

Key Responsibilities

• Deliver a professional reception experience that aligns with the clinic's quality and professionalism standards.
• Organize, book, and confirm patient appointments accurately, managing updates, cancellations, and rescheduling efficiently.
• Coordinate patient entry and manage the waiting list to ensure operational efficiency and prevent overcrowding.
• Greet patients and visitors professionally, fostering a welcoming atmosphere.
• Process payments and issue invoices accurately, adhering to the clinic’s financial and administrative systems.
• Handle patient inquiries and complaints professionally, directing them to the appropriate departments for resolution.

Qualifications and Requirements

• Demonstrated proficiency in Receptionist Duties and Clerical Skills for managing front desk operations, appointments, and administrative tasks.
• Previous experience in medical reception or customer service within the healthcare sector.
• Solid Customer Service skills to welcome visitors, address inquiries, and ensure a professional experience.
• Proficiency in using computers and electronic clinic management systems.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
• Prior experience in a receptionist or front desk role within healthcare, wellness, or hospitality is considered an advantage.

Application Process

Candidates who meet the above requirements are encouraged to apply for this full-time Receptionist position in Riyadh.