Receptionist📣 إعلان

منذ 21 يوم

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About Trust Clinics

Trust Clinics is a dedicated dermatology and cosmetic clinic committed to delivering high-quality medical and aesthetic care within a professional and welcoming environment. The clinic focuses on comprehensive skin health, advanced cosmetic treatments, and personalized patient care, aiming to help individuals achieve their best appearance and well-being. Teams comprising qualified clinicians and support staff collaborate to provide safe, evidence-based services and ensure a positive patient experience. Trust Clinics upholds values of integrity, patient trust, and efficient service, fostering a supportive workplace for both healthcare and administrative professionals.

Position Summary

Trust Clinics is seeking a Receptionist to join its team in Riyadh, Saudi Arabia. This is a full-time, on-site role responsible for managing the front desk operations and ensuring a smooth, welcoming experience for all patients and visitors. The Receptionist serves as the primary point of contact, contributing significantly to the clinic's commitment to patient satisfaction and operational efficiency.

Core Responsibilities

Greet patients and visitors professionally upon arrival and departure.
Manage patient check-in and check-out processes efficiently.
Ensure the reception area remains organized, tidy, and presentable at all times.
Answer incoming phone calls, providing information or directing calls as appropriate.
Schedule and confirm patient appointments accurately.
Handle patient inquiries and provide necessary information or assistance.
Direct patients to the appropriate clinicians or departments within the clinic.
Maintain and update patient records with accuracy and confidentiality.
Perform basic clerical and administrative duties to support clinic operations.
Coordinate effectively with clinical staff to ensure smooth daily clinic operations.
Provide courteous and efficient customer service to all patients and visitors.
Assist in managing patient waiting times to optimize clinic flow.
Uphold strict confidentiality and adhere to all clinic policies and procedures.

Required Experience

Candidates should possess 0-1 year of relevant experience in a similar administrative or customer service role, preferably within a healthcare or clinic setting. Strong organizational and communication skills are essential for this position.

Work Environment

The Receptionist will work in a dynamic and patient-focused environment at Trust Clinics. The role requires a professional demeanor and the ability to manage multiple tasks while maintaining a calm and welcoming presence. The clinic emphasizes a supportive atmosphere for its administrative and healthcare professionals, promoting teamwork and efficient service delivery.