Senior IT Support Specialist Saudi

📣 إعلان

منذ يوم واحد

	نوع العقد	دوام كامل
	طبيعة الوظيفة	عن بُعد
	الموقع	الرياض

وصف الوظيفة

About the Role

Esnad Contracting is seeking a Senior IT Support Specialist to join their team in Riyadh, Saudi Arabia. This full-time role involves supporting daily IT operations, resolving technical issues, and ensuring secure and reliable access to IT services for employees.

Key Responsibilities

Provide technical support to employees and resolve hardware, software, and network issues.
Install, configure, and maintain computers, peripherals, operating systems, and applications.
Manage user accounts, passwords, and access permissions within Active Directory.
Monitor system and network performance and coordinate the resolution of complex technical issues.
Maintain backup systems and perform data recovery when required.
Maintain access control systems, including fingerprint devices and gate access cards.
Document technical issues, resolutions, and support activities.
Guide employees on effective system usage and IT security practices.
Coordinate with IT service providers on technical support and maintenance requirements.
Ensure compliance with company IT policies and security procedures.

Qualifications and Experience

Candidates should possess 5-10 years of experience in IT support.
Demonstrated ability to resolve a range of technical issues related to hardware, software, and networks.
Experience with Active Directory for user and access management.
Familiarity with backup systems and data recovery procedures.
Knowledge of access control systems, including fingerprint and gate access technologies.