Account Manager

About HungerStation

HungerStation, a leading company in Riyadh, Saudi Arabia, is seeking an Account Manager to join its team. This full-time role involves managing client relationships and driving business growth within the assigned territory.

Role Overview

The Account Manager serves as the primary point of contact for all customer account management matters. The role focuses on building and maintaining strong client relationships, negotiating contracts, and ensuring the successful delivery of solutions to meet customer needs and objectives.

Key Responsibilities

• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.
• Develop trusted advisory relationships with key accounts, customer stakeholders, and executive sponsors.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics (*, quarterly sales results and annual forecasts).
• Prepare reports on account status.
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Assist with challenging client requests or issue escalations as needed.
• Follow all relevant policies, procedures, and processes to ensure daily work is carried out in a controlled and consistent manner.
• Contribute to the identification of opportunities for continuous improvement of processes, practices, work processes, cost effectiveness, and productivity enhancement.
• Promote the implementation and adherence to policies, procedures, processes, and instructions among employees.
• Follow daily operations related to the job to ensure work continuity.
• Contribute to preparing timely and accurate reports concerning the line of work to meet requirements, objectives, and standards.
• Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner.

Qualifications and Experience

• 1-2 years of relevant experience.
• A Bachelor's Degree in a relevant field is required.
• A Master’s degree in a relevant field is preferred.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, offering an opportunity to contribute to a dynamic team within the company.

Application Process

Candidates who meet the specified requirements are encouraged to apply for this Account Manager position.