Front of House Coordinator

About the Role

Savills Middle East is seeking a Front of House Coordinator for a full-time position in Riyadh, Saudi Arabia. This role serves as the primary point of contact for visitors and staff, representing the Savills Facilities Management team. It combines front-of-house hospitality with essential facilities coordination, ensuring a high standard of workplace presentation and efficient service delivery.

Role Overview

The Front of House Coordinator is responsible for managing the reception area and enhancing the visitor experience. This includes coordinating meeting rooms, addressing facilities requests, and providing daily administrative support to client staff. The successful candidate will be proactive and detail-oriented, promptly identifying and resolving issues ranging from meeting room needs to maintenance or deliveries, thereby contributing to a positive experience for clients and visitors.

Key Responsibilities

• Greet and assist visitors, contractors, and staff in a professional and welcoming manner, in both Arabic and English.
• Manage visitor registration, access passes, and visitor records in compliance with client security procedures.
• Answer and direct incoming calls, manage the reception inbox, and handle general enquiries.
• Oversee meeting room and shared space bookings, ensuring rooms are clean, organised, and prepared for use.
• Act as the initial point of contact for facilities requests and report any maintenance, cleaning, or safety concerns.
• Coordinate with the Facilities Supervisor, FM helpdesk, IT, landlord representatives, and contractors as necessary.
• Receive and distribute mail, deliveries, and courier items, maintaining accurate records.
• Provide general administrative support, including printing, scanning, document preparation, and event assistance.
• Support staff onboarding processes, travel arrangements, and internal meetings or events when required.
• Assist with health and safety procedures, including emergency evacuations and fire warden responsibilities.
• Maintain precise reception and facilities records and assist with reporting as needed.
• Perform other related duties as requested by the Senior Property Manager or Head of PM/FM.

Experience and Qualifications

Candidates should possess 2-5 years of relevant experience in a front-of-house or administrative support role. Proficiency in both Arabic and English is required to effectively greet and assist visitors and staff.

Work Environment

This full-time position is based in Riyadh, Riyadh, Saudi Arabia. The role requires a proactive individual capable of maintaining high service standards within a dynamic facilities management environment.

Application Process

Further details regarding the application process will be provided upon interest. The salary for this position is not disclosed.