Installation Engineer

About KONE

KONE, a certified Top Employer, is committed to fostering a positive work environment through excellent people practices. The company prioritizes collaboration, diversity, growth, and employee well-being, aiming to inspire high standards of quality and efficiency.

Role Summary

KONE is seeking an Installation Engineer to manage and oversee projects from the sales/installation handover phase through to completion and handover to the client and maintenance team. This full-time position is based in Riyadh, Saudi Arabia, and requires 2-5 years of relevant experience. The role involves leading and managing the installation team to ensure safe, high-quality, and on-time delivery of KONE solutions within budget. The Installation Engineer also serves as the primary KONE interface for customers and stakeholders throughout the fulfillment process and supports the sales team in pre-tender and tender activities as requested.

Key Responsibilities

• Deliver installation projects and ensure site safety.
• Manage environmental aspects of the installation efficiently.
• Account for the financial results of projects.
• Participate in sales/installation handovers and validate order terms with the salesperson.
• Plan and organize the delivery and storage of materials and tools on-site, placing orders with subcontractors and non-KONE factory material suppliers.
• Prepare sites and monitor site readiness.
• Ensure the use of correct KONE installation methods throughout the process.
• Collaborate with Accounts Payable/Controlling to align site activities with contractual payment terms and received payments.
• Conduct final equipment testing and handover to maintenance.

Customer and Subcontractor Relationship Management

• Ensure customer satisfaction and installation quality.
• Oversee subcontractor quality and safety performance.
• Act as the single point of contact for customers during installation regarding site management, handling all internal and external project communications.

Team Leadership

• Manage the development, well-being, and performance of the installation team and individual site operatives.
• Define objectives, plan, organize, communicate, control, and motivate the installation team.
• Identify training needs for field operatives and manage training plans.

Professional Development

KONE offers comprehensive learning and development programs covering a wide range of professional skills. Employees benefit from regular performance discussions, opportunities for individual development, and mentoring and coaching programs within a value-based culture that emphasizes flexibility, trust, and respect.