Manager Medical Readiness & Training

About the Role

Qiddiya Investment Company is seeking a Manager - Medical Readiness & Training to establish and maintain a city-wide culture of emergency preparedness. This full-time role, based in Riyadh Province, specifically Riyadh, involves managing the complete cycle of first aid and first responder training, certification compliance, emergency drill planning and evaluation, and event medical readiness. The Manager will ensure Qiddiya’s workforce is continuously trained, certified, and operationally ready to respond to medical emergencies across all venues and activations.

Key Responsibilities

• Design, deliver, and improve first aid and first responder training programs in alignment with AHA/SHA Heartsaver standards and national requirements.
• Supervise and mentor first aid instructors, ensuring consistent delivery quality and standardized assessment.
• Maintain city-wide certification compliance, tracking renewals and coordinating with relevant departments to embed requirements.
• Design and manage an annual drill and simulation calendar, facilitating exercises and evaluating performance with after-action reports.
• Plan and deliver an annual public health awareness calendar, coordinating content with Marketing & Communications and building relationships with community health stakeholders.
• Plan and supervise staff vaccination drives, tracking coverage rates and coordinating logistics.
• Recruit, train, and coordinate volunteer first aiders, instructors, and Standardized Patients (SPs), maintaining records and ensuring program continuity.
• Oversee the city-wide AED placement strategy and maintain a layered first responder network across city departments.
• Conduct pre-event medical readiness assessments and develop venue-specific emergency response plans.
• Prepare and present monthly readiness reports, identifying and implementing evidence-based improvements to programs.
• Ensure all training programs, certifications, and readiness activities comply with SCFHS, Ministry of Health, and Qiddiya governance requirements.

Qualifications and Experience

• Bachelor’s degree in Emergency Medical Services, Paramedicine, Nursing, Public Health, or a related clinical discipline.
• Valid SCFHS professional license in a relevant clinical category.
• Minimum of 5–7 years of experience in emergency medical services, healthcare training, or mass gathering medicine.
• At least 2–3 years of experience in a training, education, or emergency preparedness role.

Reporting and Compliance

The Manager will prepare and present monthly readiness reports to the Executive Director, Healthcare Operations, covering training throughput, certification status, drill outcomes, and AED network status. This role is also responsible for ensuring all activities comply with Saudi Commission for Health Specialties (SCFHS), Ministry of Health, and Qiddiya governance requirements, maintaining accurate records for audit and regulatory inspection readiness.

Continuous Improvement

A key aspect of this role involves identifying and implementing evidence-based improvements to training, drill design, and readiness programs. This will be achieved through data analysis, after-action reviews, and benchmarking against mass gathering and entertainment industry standards to enhance overall response performance.