Oracle Database Administrator

About the Role

Tangent International is seeking an experienced Oracle Database Administrator to provide L2 database support within a mission-critical enterprise BSS managed services environment. This full-time position is based in Riyadh, Saudi Arabia. The role focuses on ensuring the availability, performance, integrity, and security of Oracle and Microsoft SQL Server databases that support Ericsson Billing and wider BSS applications.

Role Context

This position offers exposure to complex, high-availability database platforms across various workloads including billing, order management, CRM, mediation, and reporting within a telecoms BSS environment. The successful candidate will contribute to operational database support, HA/DR solutions, and performance optimization for enterprise Oracle and SQL Server systems.

Key Responsibilities

• Administer Oracle 19c+ and Microsoft SQL Server 2017/2019 production environments.
• Monitor database health and proactively identify performance and capacity issues.
• Troubleshoot L2 incidents, including ORA errors, lock contention, space issues, SQL deadlocks, and performance degradation.
• Manage Oracle RAC and Data Guard HA/DR environments.
• Support SQL Server Always On Availability Groups and Failover Cluster Instances.
• Perform query optimization, index management, statistics maintenance, and execution plan analysis.
• Manage Oracle RMAN and SQL Server backup and restore operations.
• Administer Oracle ASM, tablespaces, and database storage capacity.
• Apply Oracle Critical Patch Updates and SQL Server service packs through established change processes.
• Manage database users, roles, privileges, encryption, and auditing.
• Support schema changes, data migrations, and database performance tuning alongside BSS application teams.
• Participate in DR testing and database failover/switchover exercises.
• Maintain database documentation, configuration records, and CMDB information.
• Respond to database incidents escalated from L1/NOC teams.

Qualifications and Experience

• 5-10 years of experience as a Database Administrator.
• Strong hands-on Oracle 19c expertise, particularly with RAC, Data Guard, ASM, RMAN, and performance tuning.
• Experience with Microsoft SQL Server 2017/2019.
• Experience supporting Ericsson Billing/BSCS database environments is highly advantageous.

Work Environment

This is a full-time position within a dynamic telecoms BSS environment, requiring support for mission-critical systems and collaboration with BSS application teams.