Pre Sales Engineer

About Kidde Global Solutions

Kidde Global Solutions is a global leader in fire and life safety solutions, operating with brands such as Kidde, Kidde Commercial, Edwards, GST, Badger, and Aritech. The company focuses on protecting people and property worldwide by providing solutions for fire and related hazards. Kidde Global Solutions emphasizes quality, integrity, collaboration, and customer care, supporting employee success through resources, training, and incentives.

The Role of Pre-Sales Engineer

The Pre-Sales Engineer provides technical expertise and engineering support to the sales organization, business partners, consultants, and end users. This full-time role, based in Riyadh, Saudi Arabia, involves bridging technical solutions with customer requirements by supporting project design, product selection, technical compliance, training activities, and site support. The Pre-Sales Engineer is responsible for driving specifications, ensuring technical excellence, supporting partner development, and promoting Kidde Commercial and Edwards solutions across the assigned region. This position serves as the primary technical ambassador for the company's fire and life safety solutions, ensuring customers, consultants, and partners receive technical support while contributing to business growth and market adoption. The role requires 0-1 years of experience.

Key Responsibilities

• Prepare and verify Bills of Quantities (BOQs) for fire and life safety systems.
• Perform value engineering assessments and optimize system designs.
• Support the preparation of technical compliance statements and tender documentation.
• Evaluate and recommend project upgrade and migration strategies.
• Review and verify high-level system architecture and solution designs.
• Provide technical support during project engineering and design phases.
• Assist sales teams with solution presentations, technical clarifications, and customer engagements.
• Support business development activities by providing technical expertise for lead generation and opportunity qualification.
• Conduct consultant workshops for product approvals and brand acceptance.
• Deliver technical workshops and presentations to consulting firms.
• Support specification development and consultant engagement activities.
• Conduct business development presentations for consultants and end users.
• Promote Edwards and Kidde product portfolios to increase market awareness and specification adoption.
• Support onboarding and technical enablement of new Value-Added Resellers (VARs).
• Deliver product refresh and new-product training sessions to existing partners.
• Conduct certified and non-certified technical training programs.
• Provide design, engineering, and pre-sales training to business partners.
• Develop and deliver internal technical training programs for sales and engineering teams.
• Execute the Edwards and Kidde Master Training Plan, including certification, refresh, and competency development programs.
• Conduct site visits to provide technical assistance and solution guidance.
• Troubleshoot programming-related issues and provide resolution recommendations.
• Support installation reviews and provide guidance on best practices.
• Assist with the evaluation of product performance, quality concerns, and field issues.
• Support product recall, upgrade, and migration programs when required.
• Prepare technical letters, certifications, and project-related technical documentation.
• Provide technical support for exhibitions, seminars, roadshows, and industry events.
• Deliver product awareness presentations for customers, consultants, and end users.
• Represent the company during technical events and customer engagements.

Travel Requirements

Frequent travel within the assigned territory is required for customer meetings, training sessions, site visits, consultant workshops, and industry events.