Quality Associate

About Afaq Q Tech General Trading

Afaq Q Tech General Trading is seeking a Quality Associate to join their team in Riyadh. This full-time role supports Anow, Amazon's quick commerce offering in Saudi Arabia, which delivers everyday essentials within 15 minutes from dark stores across the region.

Role Overview

The Quality Associate serves as the on-the-ground representative for Anow's quality standards across its store network and vendor base. This is a field-heavy position suitable for individuals who are detail-oriented, structured, and capable of ensuring adherence to high standards.

Key Responsibilities

• Conduct scheduled and unannounced audits across Anow dark stores and vendor sites, covering operational processes, storage conditions, product quality, and compliance with Anow standards.
• Document audit findings in a structured format and produce clear, actionable reports for store managers, vendor partners, and internal stakeholders.
• Track corrective action plans following each audit and follow up with relevant teams to ensure gaps are closed within agreed timelines.
• Maintain a live view of quality performance across the store network, flagging recurring issues and escalating critical non-conformances promptly.
• Support the development and rollout of quality checklists, standard operating procedures, and training materials as standards evolve.
• Coordinate with Operations, Vendor Management, and Category teams to resolve quality issues that have upstream supply or process root causes.
• Contribute to periodic quality reviews by compiling audit data, identifying trends, and presenting findings to the team.

Required Qualifications

• 0-1 year of relevant experience.
• Ability to identify gaps against established standards.
• Experience working with store and vendor teams to drive corrective actions.

Work Environment

This role is based in Riyadh and involves significant field work across Anow's dark stores and vendor sites. The position requires a proactive approach to maintaining and improving quality standards within a fast-paced quick commerce environment.

Application Process

Further details regarding the application process and salary will be discussed during the interview stage.