Sales Manager Leisure (Saudi Only)

About the Role

St. Regis is seeking a Sales Manager - Leisure (Saudi Only) to join its team in Riyadh. This full-time position is responsible for proactively identifying and managing sales opportunities within the leisure segment. The role focuses on building and maintaining long-term, value-based customer relationships to achieve sales objectives and personal sales goals.

Key Responsibilities

• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows to secure future bookings.
• Develop community relationships to expand the customer base and identify new sales opportunities.
• Manage and develop relationships with key internal and external stakeholders.
• Provide accurate, complete, and timely turnover of business to Event Management for proper service delivery.
• Participate in sales calls with team members to acquire new business and close deals.
• Execute and support operational aspects of booked business, including proposal generation, contract writing, and customer correspondence.
• Identify new business to achieve personal and location revenue goals.

Market and Customer Focus

• Understand the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to effectively position sales strategies.
• Close the most advantageous opportunities for the location based on market conditions and operational needs.
• Gain a thorough understanding of the location's primary target customer and service expectations.
• Serve customers by understanding their business, issues, and concerns to offer effective business solutions.

Service and Relationship Management

• Support the company’s service and relationship strategy, driving customer loyalty through service excellence.
• Provide excellent customer service consistent with daily service standards.
• Set a positive example for guest relations and interact with guests to obtain feedback on product quality and service levels.

Qualifications and Experience

• A minimum of 5-10 years of relevant experience is required for this role.
• Proven ability to proactively solicit and handle sales opportunities.
• Demonstrated capability to achieve personal sales goals.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a focus on building long-term customer relationships and achieving sales objectives within a dynamic environment.