Sales & Operations Manager Arabic Speaking Required📣 إعلان

Sales & Operations Manager, Dr Scent SA

Dr Scent SA is undergoing a strategic restructuring and is seeking a Sales & Operations Manager to lead its retail and operational transformation. This full-time role is based in Riyadh, Saudi Arabia, and requires a dynamic leader to revitalize the company's retail footprint and drive scalable revenue growth within a fast-evolving luxury market.

Strategic Role and Business Context

This position is designed for a proactive leader who can challenge existing practices, modernize store operations, and outpace market competition. The successful candidate will combine strong market acumen with aggressive operational execution, focusing on rebuilding team culture and ensuring consistent business expansion.

Key Responsibilities

• Develop and execute annual sales strategies aligned with company targets.
• Drive revenue growth across retail, wholesale, and e-commerce channels.
• Establish sales KPIs, targets, and incentive programs.
• Monitor key performance indicators such as sell-through, Average Transaction Value (ATV), conversion rates, and footfall.
• Identify and pursue expansion opportunities, including new stores, kiosks, distributors, and export markets.
• Oversee daily retail operations across all branches, ensuring SOP compliance and operational consistency.
• Optimize store productivity, including sales per square meter and staffing ratios.
• Implement best practices for customer journey and service excellence.
• Conduct regular store audits and performance reviews.
• Ensure optimal stock levels and minimize stock aging.
• Monitor demand forecasting and replenishment cycles, collaborating with procurement and warehouse teams.
• Minimize shrinkage and resolve stock discrepancies.
• Rebuild and motivate the sales team, fostering a high-performance, competitive, and target-driven mindset.
• Identify performance gaps and provide coaching and upskilling to Fragrance Advisors and Store Leads in advanced luxury sales techniques.
• Collaborate with the Accountant/Finance Team to review monthly store sales performance, margins, and operational expenses.
• Control store-level operational costs (OPEX), including staff scheduling/overtime, store maintenance, and local expenses, to maximize retail profitability.
• Provide the Finance Team with accurate daily/weekly sales data, forecasts, and field insights for budget preparation.
• Coordinate with the Accountant to monitor inventory valuation, shrinkage costs, and ensure alignment of all store sales transactions with financial records.

Candidate Attributes and Approach

The successful candidate will possess a hands-on approach, demonstrating a strong "Get Things Done" Attitude by actively engaging in field and store operations rather than solely desk-based work. Key attributes include:

• Resilience & Adaptability: Proven ability to thrive in dynamic environments, including restructuring phases and turnaround situations.
• Analytical but Action-Oriented: Capability to quickly identify issues from retail data and implement immediate, practical solutions on the floor.

Experience and Employment Details

Candidates should have 5-10 years of relevant experience in a similar capacity. This is a full-time position based in Riyadh, Saudi Arabia.

Application Process

Interested candidates are invited to apply.