Senior Account Manager

About the Role

Nextwo is seeking a Senior Account Manager to join its team in Riyadh, Saudi Arabia. This is a full-time position for a results-driven professional who will serve as a strategic link between Nextwo's technical teams and its client base, ensuring the effective delivery of offshore and hybrid solutions.

Company Overview

Nextwo, a subsidiary of T2, was established to leverage technology talent in Jordan and Egypt to support Saudi Arabia's digital economy. The company has evolved from a staffing initiative into a comprehensive human capital and technical manpower partnership. Nextwo specializes in areas such as SAP, Oracle, AI/ML, Cloud Architecture, Software Development, UI/UX, Fintech, and Finance. Operating across Saudi Arabia, Jordan, and Egypt, Nextwo provides Offshore Development Centers, hybrid models, onsite manpower placement, and managed services. The company maintains a 90%+ talent retention rate and aims to deliver up to 60% cost savings for its partners.

Key Responsibilities

• Build, nurture, and maintain strong, long-lasting partnerships with clients to ensure high satisfaction and trust.
• Serve as the primary liaison between global clients and internal technical/staffing teams across Jordan, Egypt, and KSA.
• Understand client business objectives and technical needs to provide tailored manpower and offshore development solutions.
• Identify opportunities for account expansion, cross-selling, and upselling comprehensive tech services.
• Proactively address and resolve any client escalations or operational bottlenecks with speed and professionalism.
• Monitor account performance and service delivery metrics to ensure consistent adherence to retention and quality standards.

Qualifications and Experience

• 2-5 years of experience in account management or a related client-facing role.
• Demonstrated ability to manage client relationships and drive business growth.
• Strong understanding of technical services and human capital solutions.

Work Environment

This full-time position is based in Riyadh, Saudi Arabia. The role involves working with global clients and internal teams located across Jordan, Egypt, and KSA.