Senior Product Manager

About the Role

Toptal is seeking a Senior Product Manager to lead the expansion of a fast-growing digital bank's card business into point-of-sale (POS) acquiring in Riyadh, Saudi Arabia. This is a contract role focused on building new products and processes within an evolving environment. The bank, which started as a digital wallet, has expanded into a full branchless bank with established prepaid, credit, and debit card products, and an existing eCommerce acquiring business.

Role Context and Focus

This position is a build-focused role, not an optimization role. The Senior Product Manager will be responsible for designing the products, processes, and commercial structures necessary for POS acquiring. This involves bringing a senior, external perspective to an existing in-house team, contributing to a business area that is still developing its operational framework.

Key Responsibilities

• Lead the expansion of the acquiring business into point-of-sale acceptance.
• Define and establish merchant sign-up, onboarding, and enablement processes for physical card acceptance.
• Shape the product, operational, and commercial structures for the acquiring business.
• Collaborate with the bank’s in-house acquiring and product teams, providing senior-level direction and experience.
• Drive execution to achieve core outcomes including merchant growth, negotiated rates, revenue, and speed to market.
• Provide a clear strategic and execution perspective on acquiring in the KSA and wider GCC market.

Qualifications and Experience

• 5-10 years of hands-on experience running an acquiring business that includes a point-of-sale component.
• Senior-level product management experience in banking, fintech, or payments.
• Deep expertise in both POS and eCommerce acquiring.
• Demonstrated track record of building or scaling products and processes in new or evolving operating environments.
• Strong understanding of digital-first, branchless banking models.
• Ability to set commercial and execution priorities tied to merchant acquisition and revenue.
• Direct experience in the Saudi (KSA) payments or banking market.

Preferred Attributes

• Broader GCC market experience (UAE, Qatar, Kuwait, Bahrain, Oman).
• A traditional banking background combined with a clear perspective on digital bank operations.
• Familiarity with local scheme and regulatory contexts, such as mada and SAMA requirements.

Work Type

This is a contract position based in Riyadh, Saudi Arabia.