Senior Specialist After Sales Training📣 إعلان

About the Role

CEER is seeking a Senior Specialist, After Sales Training to join its team in Riyadh. This full-time role is central to ensuring technical competency across CEER Motors’ dealer and service network, specifically for electric vehicles.

Role Purpose and Impact

The primary objective of this position is to design, deliver, and evaluate comprehensive technical training programs. The specialist will ensure that technicians are fully proficient in the diagnosis, repair, and maintenance of CEER electric vehicles, thereby supporting network readiness, high-voltage safety compliance, and consistent technical capability across all CEER service centres.

Core Responsibilities

• Prepare, conduct, and evaluate technical training programs relating to CEER EV systems, high-voltage safety, diagnostics, and repair procedures.
• Deliver instructor-led, hands-on, and digital training sessions across technical training workshops, EV labs, service centres, and classrooms.
• Develop and update training curricula, technical content, training manuals, presentations, and assessments in line with CEER standards.
• Conduct written and practical assessments to measure technician competency and readiness.
• Maintain training materials, ensuring accuracy, consistency, and alignment with product updates and engineering releases.
• Support the preparation of the annual and quarterly training plan to meet departmental and network requirements.
• Track trainee performance, attendance, and certification status; maintain accurate training records.
• Provide feedback on technician skill gaps and recommend training interventions to the After-Sales Training Manager.
• Support new model introductions by developing and delivering product launch technical content.
• Ensure all training activities comply with EV and high-voltage safety protocols.
• Assist in piloting and validating new training tools, equipment, and teaching methodologies.

Accountabilities and Standards

• Contribute to achieving departmental objectives by delivering accurate, high-quality training and meeting assigned targets.
• Support the implementation of policies, procedures, and controls covering all assigned training activities.
• Identify opportunities for continuous improvement in training processes, materials, tools, and trainee performance.
• Ensure accuracy and timeliness of all reports, submissions, assessments, and documentation within the training function.
• Maintain the confidentiality of CEER internal information, training data, and proprietary technical content.
• Ensure adherence to Health, Safety, Security, and Environment (HSSE) standards, especially EV and high-voltage safety practices.

Required Qualifications and Experience

• A minimum of 2 to 5 years of relevant experience in technical training, preferably within the automotive or electric vehicle sector.
• Demonstrated expertise in designing, delivering, and evaluating technical training programs.
• Strong understanding of EV systems, high-voltage safety, diagnostics, and repair procedures.
• Ability to develop comprehensive training curricula and materials.
• Proficiency in conducting assessments and tracking training performance.

Application Process

Candidates who meet the above criteria are invited to apply for this challenging full-time position at CEER in Riyadh.