Used Cars Refurbishment Manager

About Syarah

Syarah is dedicated to transforming the car buying experience across Saudi Arabia and the Middle East through an end-to-end digital platform. The company manages the entire vehicle lifecycle, from sourcing and inspection to reconditioning, financing, and shipping, aiming to provide a transparent and efficient process.

The Role

Syarah is seeking an experienced Used Cars Refurbishment Manager to lead the vehicle reconditioning department in Riyadh, Riyadh Province. This full-time role involves managing the complete lifecycle of pre-owned vehicles, from acquisition through to preparation for the sales floor. The primary objective is to oversee mechanical repairs, bodywork, and detailing, ensuring a balance between quick turnaround times, adherence to quality standards, and budget management. The position requires 2-5 years of relevant experience.

Key Responsibilities

• Streamline the reconditioning process to achieve target turnaround times, such as preparing vehicles for the frontline within 3–5 days.
• Coordinate workflow among mechanical, body shop, and detailing teams.
• Manage sublet repairs and maintain relationships with external vendors for specialized services.
• Implement multi-point inspection and quality control processes.
• Ensure all refurbished vehicles comply with state safety regulations and dealership brand standards.
• Conduct final test drives and cosmetic sign-offs before releasing vehicles to inventory.
• Manage the monthly refurbishment budget and track cost-per-vehicle metrics.
• Review and approve repair estimates, parts orders, and vendor invoices.
• Monitor shop supply inventory and order parts efficiently to minimize vehicle downtime.
• Recruit, train, schedule, and supervise technicians, detailers, and support staff.
• Set performance goals and conduct regular evaluations.
• Enforce safety regulations, environmental guidelines, and shop safety policies.

Required Qualifications

• Experience: A minimum of 3 years of experience in automotive reconditioning management, service advising, or service shop management.
• Technical Knowledge: Demonstrated understanding of automotive mechanics, collision repair, and detailing techniques.
• Leadership: Proven ability to manage, motivate, and hold a diverse team accountable.
• Software Skills: Proficiency with dealership management systems (DMS) and inventory tracking tools.

Application Process

Interested candidates are encouraged to apply. The salary for this position will be disclosed during the interview process.