Protocols Management Manager

About the Role

Jeddah Central Development Company (JCDC) is seeking a Protocols Management Manager to join their team in Jeddah, Makkah. This full-time role involves managing, implementing, and continuously enhancing protocol and etiquette standards for JCDC's official ceremonies, events, and stakeholder engagements. The manager will ensure all interactions reflect high standards of professionalism and cultural sensitivity, aligning with local and international protocol guidelines to protect and strengthen the organization's image and reputation.

Key Responsibilities

• Develop, implement, and continuously improve JCDC's protocol and etiquette guidelines to ensure alignment with local and international standards.
• Oversee the planning and execution of official ceremonies, VIP visits, state functions, and high-profile events, ensuring all protocol requirements are met.
• Coordinate seating arrangements, order of precedence, and official correspondence for dignitaries, VIPs, and senior officials.
• Liaise with government entities, diplomatic missions, and external stakeholders to align on protocol requirements and expectations.
• Provide expert advice and briefings to senior leadership and event organizers on protocol, etiquette, and cultural considerations.
• Maintain and update a database of protocol contacts, titles, forms of address, and organizational hierarchies.
• Develop and deliver training programs and awareness sessions on protocol and etiquette for relevant JCDC staff.
• Manage the preparation and review of official correspondence, invitations, and communications in accordance with protocol standards.

People Management and Development

• Manage the effective achievement of departmental objectives through leadership, setting individual objectives, performance management, and team development.
• Lead talent development initiatives for the assigned department, collaborating with discipline experts to ensure talent availability.

Financial Oversight and Policy Implementation

• Oversee the consolidation and recommendation of the department budget, monitoring financial performance against the budget.
• Develop and lead the implementation of Protocol Management policies, systems, processes, procedures, governance mechanisms, and controls to ensure compliance and operational efficiency.

Change Management and Reporting

• Lead change management through continuous improvement of department systems, processes, and practices, considering global standards and business environment changes.
• Ensure all sectional reports are prepared timely and accurately, meeting JCDC requirements, policies, and quality standards.

Qualifications and Experience

Candidates should possess 5-10 years of relevant experience in protocols management. The role requires a strong understanding of local and international protocol guidelines and the ability to manage high-profile events and stakeholder engagements effectively.