Protocols Management Manager

About the Role

Jeddah Central Development Company is seeking a Protocols Management Manager to join their team in Jeddah. This full-time role involves managing, implementing, and continuously enhancing protocol and etiquette standards for the company's official ceremonies, events, and stakeholder engagements. The manager will ensure all interactions reflect high standards of professionalism and cultural sensitivity, aligning with local and international protocol guidelines to protect and strengthen the organization's image and reputation.

Key Responsibilities

• Develop, implement, and continuously improve JCDC's protocol and etiquette guidelines to ensure alignment with local and international standards.
• Oversee the planning and execution of official ceremonies, VIP visits, state functions, and high-profile events, ensuring all protocol requirements are met.
• Coordinate seating arrangements, order of precedence, and official correspondence for dignitaries, VIPs, and senior officials.
• Liaise with government entities, diplomatic missions, and external stakeholders to align on protocol requirements and expectations.
• Provide expert advice and briefings to senior leadership and event organizers on protocol, etiquette, and cultural considerations.
• Maintain and update a database of protocol contacts, titles, forms of address, and organizational hierarchies.
• Develop and deliver training programs and awareness sessions on protocol and etiquette for relevant JCDC staff.
• Manage the preparation and review of official correspondence, invitations, and communications in accordance with protocol standards.

People Management and Development

• Manage the effective achievement of departmental objectives through leadership, setting individual objectives, managing performance, and developing and motivating the team.
• Lead talent development initiatives for the assigned department, collaborating with discipline experts and ensuring talent availability to meet business requirements.

Financial and Operational Oversight

• Oversee the consolidation and recommendation of the department budget, monitoring financial performance against the budget.
• Develop and lead the implementation of Protocol Management policies, systems, processes, procedures, governance mechanisms, and controls to ensure compliance, operational efficiency, consistency, and quality of service delivery.

Change Management and Reporting

• Lead the management of change through continuous improvement of department systems, processes, and practices, considering global standards and changes in the business environment.
• Ensure that all sectional reports are prepared timely and accurately, meeting JCDC requirements, policies, and quality standards.

Qualifications and Experience

Candidates should possess 8-10 years of relevant experience to effectively manage the responsibilities of this role.