Guest Experience Expert

📣 إعلان

منذ ساعة واحدة تقريباً

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	جدة

وصف الوظيفة

About the Role

Marriott International is seeking a Guest Experience Expert to join our team in Jeddah. This full-time role focuses on creating memorable and unique experiences for guests throughout their stay, extending beyond standard check-in and check-out processes. The position requires 0-1 years of experience and involves direct interaction with guests to provide a range of services.

Key Responsibilities

Initiating and delivering a wide range of services to guide guests through their entire stay.
Processing operational needs and addressing guest requests promptly.
Completing necessary reports and sharing information about the local area.
Ensuring all transactions contribute positively to the overall guest experience.
Maintaining a safe workplace and adhering to company policies and procedures.
Upholding confidentiality and protecting company assets.
Ensuring professional appearance, uniform, and communication standards.
Performing physical tasks such as standing, sitting, or walking for extended periods, and lifting or moving objects weighing up to 10 pounds without assistance.

Qualifications and Requirements

0-1 years of experience in a related field.
Ability to take initiative and deliver comprehensive guest services.
Strong commitment to upholding quality standards.
Professional demeanor and communication skills.
Physical ability to perform job duties, including prolonged standing, walking, and light lifting.

About Marriott Hotels

Marriott Hotels focuses on elevating hospitality through innovation while maintaining a familiar comfort for guests globally. As a host, you will contribute to the promise of "Wonderful Hospitality. Always." by providing thoughtful and forward-thinking service. Joining Marriott Hotels means becoming part of Marriott International's portfolio of brands, offering opportunities for professional growth within a global team.

About JW Marriott

JW Marriott, a luxury brand within Marriott International, operates over 100 properties worldwide. The brand prioritizes its associates, believing that their well-being directly impacts guest satisfaction. JW Marriott associates are characterized by confidence, innovation, and genuine intuition, continuing the legacy of J. Willard Marriott. The brand offers a supportive work environment focused on training, development, recognition, and holistic well-being, ensuring associates are well cared for as part of "The JW Treatment."