General Manager Operations

📣 إعلان

منذ ساعتين تقريبا

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	مكة المكرمة

وصف الوظيفة

About the Role

Ritegroup is seeking an experienced General Manager Operations to lead a multi-site, multi-country Integrated Facility Management contract. This full-time position is based in Jeddah, Makkah, Saudi Arabia, and requires regular travel. The role involves overseeing operations for an SLA-based contract.

Key Responsibilities

Lead planned and corrective maintenance for MEP systems, including HVAC, power and ELV, standby generators, pumps and plumbing, and fire alarm and suppression systems.
Develop and approve PPM schedules and ensure high compliance rates are sustained.
Manage the helpdesk and 24/7 emergency response, including conducting root cause analysis.
Oversee soft services such as cleaning and sanitisation, security, pest control, landscaping, and event support.
Manage local vendors and subcontractors through prequalification processes, performance scorecards, escalation procedures, and replacement as needed.
Track Key Performance Indicators (KPIs) and deliver periodic reports in both Arabic and English.
Mobilise new sites, which includes conducting asset condition surveys, maintaining defect logs, and developing emergency plans.

Qualifications and Experience

Candidates should possess 5-10 years of relevant experience in operations management. The following qualifications are preferred:

CFM, FMP, or PMP certification.
NEBOSH or IOSH safety certification.
Experience with ISO 41001, 9001, and 45001 standards.
Operating budget and cost control experience.
Proficiency in a third language in addition to English and Arabic.

Work Environment and Location

This full-time position is based in Jeddah, Makkah, Saudi Arabia. The role requires regular travel to various sites as part of managing multi-site and multi-country operations.