Housekeeping Order Taker

About the Role

Marriott International is seeking a Housekeeping Order Taker to join the team in Makkah. This full-time role involves supporting Housekeeping management in daily operations and acting as a central liaison between various departments to ensure efficient room management and guest satisfaction.

Key Responsibilities

• Run sold room reports, verify room status, and identify discrepant rooms.
• Prioritize room cleaning and update the status of departing guest rooms.
• Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure vacant dirty rooms are cleaned by the required time and assign rush rooms or rooms previously on the 'Do Not Disturb' list.
• Complete all required Housekeeping paperwork accurately.
• Welcome and acknowledge guests according to company standards, anticipate service needs, and express genuine appreciation.

Operational Standards and Safety

• Adhere to all company safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all mandatory safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Maintain confidentiality of proprietary information and protect company assets.
• Ensure adherence to quality expectations and standards in all tasks.

Qualifications and Requirements

• Experience required: 0-1 year in a related field.
• Ability to develop and maintain positive working relationships with colleagues.
• Capacity to support team goals and respond appropriately to employee concerns.
• Proficiency in speaking with others using clear and professional language.
• Ability to prepare and review written documents accurately and completely.
• Competence in using computers to enter and locate work-related information.

Physical Demands

• Ability to stand, sit, or walk for extended periods.
• Capability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

About the Team

At Le Méridien, part of the Marriott International portfolio, the team is inspired by the glamour of travel and a distinctly European spirit. The brand focuses on providing authentic, chic, and memorable service that encourages guests to savor their experiences. We seek curious and creative individuals who appreciate connecting with like-minded guests and are dedicated to creating memorable moments.