Style Coord Housekeeping

About the Role

W Hotels is seeking a Style Coord Housekeeping professional to join their team in Riyadh, Saudi Arabia. This full-time position involves supporting Housekeeping management in daily operations and ensuring the smooth coordination of various departments to maintain room status and guest satisfaction.

Key Responsibilities

• Run sold room reports, verify room status, and identify discrepant rooms.
• Prioritize room cleaning schedules and update the status of departing guest rooms.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure vacant dirty rooms are cleaned by the required time and assign rush rooms or rooms previously on the 'Do Not Disturb' list.
• Complete all necessary Housekeeping paperwork.

Operational Standards and Guest Relations

• Follow all company safety and security policies and procedures, reporting any maintenance problems, safety hazards, accidents, or injuries.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Ensure adherence to quality expectations and standards in all tasks.

Team Collaboration and Communication

• Develop and maintain positive working relationships with colleagues.
• Support the team to achieve common goals and respond appropriately to concerns from other employees.
• Communicate clearly and professionally, both verbally and in written documents.

Qualifications and Requirements

• Experience: 0-1 years of relevant experience.
• Ability to enter and locate work-related information using computers.
• Capability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Work Environment

This is a full-time position based in Riyadh, Riyadh, Saudi Arabia. The role requires active participation in daily housekeeping operations and coordination with various hotel departments.