Contact Centre Officer

About the Role

eXtra is seeking a Contact Centre Officer to join their team in Dammam. This full-time role involves providing customer service and support through various communication channels.

Role Overview

The Contact Centre Officer will be responsible for managing customer interactions across both voice and digital platforms. The primary objective is to ensure consistent and effective customer service delivery.

Key Responsibilities

• Handle customer inquiries and provide support via voice communication channels.
• Manage customer interactions and resolve issues through digital communication channels.
• Ensure the delivery of customer service and support.

Candidate Profile

We are looking for a highly motivated and customer-focused individual to contribute to our dynamic team. The ideal candidate will demonstrate a commitment to providing effective customer support.

Work Environment

This is a full-time position based in Dammam. The role operates within a team-oriented contact center environment.

Application Process

Interested candidates are encouraged to apply for this role to join the eXtra team.