AsstMgr Housekeeping

About the Role

Le Meridien in Riyadh is seeking an AsstMgr-Housekeeping for a full-time position. This entry-level management role focuses on supporting daily operations within Housekeeping, Recreation/Health Club, and Laundry departments, where applicable. The position involves working with employees to ensure the cleanliness and maintenance of guestrooms and public spaces, conducting inspections, and ensuring accountability for corrective actions. The Assistant Manager will also contribute to guest and employee satisfaction while adhering to the operating budget.

Key Responsibilities

• Ensure up-to-date knowledge and understanding of OSHA regulations.
• Oversee all lost and found procedures.
• Obtain lists of rooms requiring immediate cleaning and prospective check-outs to prepare work assignments.
• Inventory stock to ensure adequate supplies are available.
• Communicate guest room status to the Front Desk in a timely and efficient manner.
• Collaborate effectively with the Engineering department on guest room maintenance needs.
• Understand and comply with loss prevention policies and procedures.
• Ensure all employees have proper supplies, equipment, and uniforms.
• Assist in supervising an effective inspection program for all guestrooms and public spaces.
• Manage linen inventory and guest supplies, and assist in ordering supplies as necessary.
• Supervise Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.
• Observe service behaviors of employees and provide feedback to individuals to continuously improve service performance.

Guest Relations and Support

• Handle guest problems and complaints, seeking assistance from a supervisor when necessary.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Set a positive example for guest relations within the team.

Qualifications and Experience

Candidates for this role should possess 0-1 years of relevant experience. This is an entry-level management position designed for individuals ready to support and contribute to the operational excellence of the housekeeping department.

Work Environment

This is a full-time position based in Riyadh, requiring active participation in the day-to-day operations of the hotel's housekeeping and related service departments.