Business Development Executive

About Almentor

Almentor, established in 2016, is an online learning platform focused on providing accessible and impactful education for Arabic-speaking communities. The company aims to support lifelong learning and personal growth, with a mission to serve 10 million learners across the MENA region.

The Role of Business Development Executive

Almentor is seeking a Business Development Executive to be based in Riyadh, Saudi Arabia. This full-time role requires a professional with 3-5 years of experience, specifically within the E-Learning or Training industry, and a strong understanding of the Saudi local market. The primary focus will be on client acquisition, relationship management, and revenue growth.

Key Responsibilities

• Build and maintain long-term relationships with existing clients in Saudi Arabia to ensure retention and growth.
• Acquire new clients within the Saudi market, managing the sales process from prospecting through to closing, and meeting individual and team targets.
• Increase revenue and account retention rates in Saudi Arabia by implementing upsell and cross-sell strategies aligned with client business objectives.
• Demonstrate and help clients realize the return on investment (ROI) of Almentor's products to support their business growth.
• Identify new growth opportunities within assigned client segments.
• Resolve client complaints, requests, and inquiries in accordance with predetermined service level agreements (SLAs).
• Collaborate with internal cross-functional teams, including Customer Success, Product, and Marketing, to integrate frontline insights and customer needs into robust go-to-market strategies for account nurturing and growth.
• Perform additional job-related tasks as required.

Required Qualifications and Experience

• 3-5 years of professional experience.
• Strong background in the E-Learning or Training industry.
• In-depth understanding of the Saudi local market.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working collaboratively with internal teams and directly with clients across the region.