Food Services Supervisor

About the Role

The Luxury Collection is seeking a Food Services Supervisor for a full-time position in Ad Diriyah, Riyadh, Saudi Arabia. This role involves ensuring optimal service delivery and guest satisfaction within food service operations. The supervisor will play a key role in team coordination, operational oversight, and maintaining high standards of service and facility presentation.

Key Responsibilities

• Ensure staff collaboration to achieve optimum service and meet guest needs.
• Inspect staff grooming and attire, addressing any deficiencies.
• Perform opening and closing duties, including setting up supplies, cleaning equipment, and securing premises.
• Monitor storage areas for organization, adherence to FIFO principles, and cleanliness.
• Conduct scheduled inventories, stock, and requisition necessary supplies.
• Oversee dining rooms to ensure seating availability, service quality, safety, and guest well-being.
• Submit work orders for maintenance repairs as needed.
• Support management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees.
• Serve as a role model and initial point of contact for the Guarantee of Fair Treatment/Open Door Policy.
• Adhere to all company, safety, and security policies and procedures, reporting incidents and completing required training.
• Maintain professional appearance, confidentiality of proprietary information, and company asset protection.
• Welcome guests, anticipate service needs, assist individuals with disabilities, and express genuine appreciation.
• Communicate professionally, foster positive working relationships, and support team goals.
• Ensure adherence to quality standards and identify opportunities for efficiency, productivity, and cost-savings.
• Perform other reasonable job duties as requested by Supervisors.

Physical Requirements

• Ability to read and visually verify information in various formats.
• Capable of visually inspecting tools, equipment, or machines for defects.
• Ability to stand, sit, or walk for extended periods or an entire shift.
• Capable of moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance.
• Proficiency in grasping, turning, and manipulating objects requiring fine motor skills and hand-eye coordination.
• Ability to navigate narrow, confined, or elevated spaces, and move up and down stairs/ramps.
• Capable of reaching overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Experience

• High school diploma or * equivalent.
• At least 2 years of related work experience in food services.
• At least 1 year of supervisory experience.

Work Environment

This is a full-time position based in Ad Diriyah, Riyadh, Saudi Arabia, requiring active participation in daily food service operations and team leadership.