Oliver Wyman Global Mobility Specialist

About the Role

Marsh Agency is seeking an Oliver Wyman Global Mobility Specialist to join their team in Riyadh, Saudi Arabia. This full-time role supports the Global Mobility Manager – IMEA in delivering compliant, timely, and employee-focused Global Mobility services, primarily across Saudi Arabia, Qatar, and Bahrain, with additional support for other GCC countries as needed. The position requires 2-5 years of experience.

Role Overview

The Global Mobility Specialist is responsible for coordinating immigration and mobility activities, maintaining accurate records, and supporting employees throughout relevant processes. This includes providing administrative support, such as preparing and issuing employee letters and documentation. The specialist will collaborate closely with HC Operations, Recruiting, Talent Management, business stakeholders, and external service providers to ensure an efficient and consistent employee experience while adhering to local requirements and Oliver Wyman policies.

Key Responsibilities

• Manage daily Global Mobility and immigration activities across Saudi Arabia, Qatar, and Bahrain, with support for other GCC countries as required.
• Advise and support employees, candidates, Talent Management, project teams, and stakeholders on immigration requirements for cross-border project staffing, business travel, onboarding, and international transfers, coordinating necessary approvals and documentation.
• Manage immigration cases from initiation to completion, including residence permits, Iqamas/QIDs, work authorization, business visas, renewals, transfers, and cancellations, providing clear guidance on requirements, documentation, fees, and timelines.
• Support in-country processes such as medical examinations, biometrics, and business visa health insurance, as well as relocation processes and applicable benefits, coordinating with HC Operations and external vendors.
• Monitor immigration regulations, restrictions, and process changes, assess their impact on employees and project staffing, and ensure relevant stakeholders and internal communication templates are updated.
• Prepare and issue immigration, mobility, and employee documentation, including required letters and certificates, and provide administrative support to the Global Mobility Manager and HC team.
• Maintain accurate and confidential immigration and relocation records, databases, and trackers, monitor visa, residence, and work permit expiry dates, and proactively coordinate renewals.
• Collaborate with internal stakeholders, cross-regional Global Mobility colleagues, immigration providers, and government relations representatives to resolve cases and ensure effective service delivery.

Required Skills and Behaviors

• Strong client-service orientation focused on delivering a positive and professional employee experience.
• Excellent organizational, prioritization, and follow-up skills with strong attention to detail.
• Ability to manage multiple cases, competing priorities, and deadlines in a fast-paced environment.
• Self-starter with a strong sense of ownership and accountability, capable of working independently.
• Practical problem solver with a proactive mindset and willingness to identify process improvement opportunities.
• Strong interpersonal and communication skills for building effective relationships and collaborating across functions, levels, cultures, and geographies.
• Demonstrated discretion and professionalism when handling confidential or sensitive employee information.
• Curious, adaptable, and learning-oriented, with flexibility to respond to evolving regulatory, business, and mobility requirements.

Oliver Wyman Values

The Global Mobility Specialist is expected to demonstrate Oliver Wyman's core values in their daily work:

• Be Brave: Raise risks and concerns appropriately and constructively challenge processes for improvement.
• Lead with Heart: Engage employees and colleagues with empathy, transparency, and respect.
• Strive for Breakthroughs: Apply curiosity and rigor to continuously improve processes and the employee experience.
• Work as One: Collaborate effectively across Global Mobility, HC, Recruiting, the business, and external partners.
• Own Our Impact: Take accountability for quality, accuracy, confidentiality, compliance, and timely delivery.

Work Environment

Marsh is committed to fostering a diverse, inclusive, and flexible work environment. The company embraces a hybrid work model, combining remote flexibility with the benefits of in-office collaboration and professional development. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week, with office-based teams identifying at least one "anchor day" for full team presence.