Pay Expansion Executive

About Foodics

Foodics is a leading restaurant management ecosystem and payment technology provider, established in 2014. Headquartered in Riyadh, the company operates offices across five countries, including the UAE, Egypt, Jordan, and Kuwait, serving customers and partners in over 35 countries globally. Foodics has processed over 6 billion orders and has secured three funding rounds, with the latest raising $170 million, marking it as a rapidly evolving SaaS company in the MENA region.

Role Overview

Foodics is seeking a Pay Expansion Executive to join its team in Riyadh, Riyadh Province. This full-time role focuses on increasing the adoption of Foodics Pay products within the existing customer base, specializing in POS and cash management solutions. The executive will collaborate with internal cross-functional teams, including Customer Success, Operations, and Sales, to identify and create opportunities for customer portfolio growth and revenue generation.

Key Responsibilities

• Sell Foodics Pay products to existing clients.
• Build and maintain an active pipeline of opportunities with a strong closing rate.
• Cultivate solid customer relationships to deliver valuable outcomes, ensuring growth and revenue.
• Close pre-generated opportunities from cross-functional teams and consult with customers on potential cross-sell and up-sell opportunities.
• Understand the market landscape, align with customers on trends, and maintain a competitive advantage.
• Engage with customers to demonstrate and showcase products.
• Conduct product demonstrations with potential customers to ensure utilization.
• Report on closed wins and losses, and enhance processes for improved results.
• Communicate periodically with the Sales Expansion Team Leader regarding process optimization, offers, bundling, and customer feedback.
• Call customers, schedule meetings, and address customer needs proactively.

Qualifications and Experience

• 2-5 years of relevant experience.
• Solid skills in sales and account management.
• Strong product knowledge.
• Technical background to navigate sales processes and deliver customer solutions.

Work Environment and Benefits

Foodics offers an inclusive and diverse culture that supports innovation and flexibility. The company provides competitive compensation packages, including bonuses and potential for shares. Employees benefit from regular training and an annual learning stipend for personal and career development. The team comprises over 30 nationalities working across 14 countries, offering a collaborative environment with autonomy, mentoring, and challenging goals.