Pay Expansion Executive

About Foodics

Foodics, established in 2014, is a prominent restaurant management ecosystem and payment technology provider. Headquartered in Riyadh, the company operates across five countries and serves customers and partners in over 35 countries globally. Foodics has processed more than 6 billion orders and has successfully completed three funding rounds, with the most recent being a $170 million round, marking the largest SaaS funding round in MENA.

The Role of Pay Expansion Executive

Foodics is seeking a Pay Expansion Executive to specialize in POS/cash management. This full-time role focuses on increasing the adoption of Foodics Pay products within the existing customer base. The executive will collaborate with internal cross-functional teams, including Customer Success, Operations, and Sales, to identify and create opportunities for customer portfolio growth. The position requires a professional with 2-5 years of experience, strong skills in sales, account management, and product knowledge, complemented by a technical background to deliver effective solutions.

Key Responsibilities

• Sell Foodics Pay products to existing clients.
• Build and maintain an active sales pipeline with a strong closing rate.
• Cultivate solid customer relationships to ensure high-value outcomes, growth, and revenue generation.
• Close pre-generated opportunities from cross-functional teams and consult with customers on potential cross-sell and up-sell opportunities.
• Understand the market landscape and align with customers on market trends to maintain a competitive advantage.
• Engage with customers to demonstrate and showcase Foodics products.
• Conduct product demonstrations with potential customers and ensure product utilization.
• Report on closed wins and losses, and enhance processes for improved results.
• Communicate periodically with the Sales Expansion Team Leader on process optimization, offers, bundling, and customer feedback.
• Initiate customer calls, schedule meetings, and stay informed of customer needs.

Qualifications and Experience

• Bachelor’s degree in business, marketing, or a relevant field is preferred.
• Proven track record in sales, pipeline, and funnel management, including managing entire sales cycles and ensuring full-service delivery.
• High agility and adaptability in a fast-paced work environment.
• Demonstrated ability to build strong, trusting relationships with customers and internal stakeholders.
• Possess ownership, an analytical mindset, self-motivation, and an entrepreneurial spirit.
• Experience working as a team player within cross-functional teams.
• Excellent analytical and problem-solving skills.
• Must hold a valid driving license and own a car.
• Familiarity with the different cities of the assigned country.
• Willingness to conduct fieldwork and travel occasionally, both within and outside the assigned area.
• A strong interest in technology and being part of a fast-growing SaaS company.
• An interest in the food and restaurant industry.

Work Environment

This is a full-time position that involves close collaboration with various internal teams. The role requires a proactive approach to customer engagement and market understanding, with a component of fieldwork and travel as needed.