Sales Associate

About Alnafitha IT

Alnafitha IT, established in 1993, is a leading independent provider of IT services and solutions in Saudi Arabia. As a fully Saudi-owned company, it has developed into a market leader, offering a comprehensive range of IT solutions designed to meet client requirements. The company's expertise includes Microsoft, AWS, ManageEngine, and Zoho Solutions, delivering strategic IT solutions that support digital transformation and operational excellence.

With over 30 years of experience, Alnafitha IT has completed more than 4,000 projects, served over 3,000 customers, and collaborated with over 65 partners. The company focuses on a customer-centric approach, emphasizing engagement, collaboration, and quality in every interaction. Its vision is to be a customer-centric provider for digital transformation and consultation in the Kingdom, fostering innovation and excellence. Alnafitha IT is dedicated to optimizing operational efficiency and effective resource utilization to enhance customer satisfaction.

The Role of Sales Associate

Alnafitha IT is seeking a Sales Associate to join its team in Riyadh, Saudi Arabia. This is a full-time position requiring 0-1 years of experience. The Sales Associate supports the sales team in identifying new opportunities, maintaining client relationships, and assisting in closing deals for IT solutions and services. The role focuses on learning the sales process, building product knowledge, and supporting customer engagement activities to drive business growth.

Key Responsibilities

• Support lead generation efforts by qualifying incoming inquiries and conducting initial outreach.
• Assist in updating the sales pipeline and maintaining accurate records in the CRM system.
• Help follow up on marketing campaigns and events to engage prospective clients.
• Assist in scheduling meetings, demos, and sales calls.
• Participate in client conversations and note key requirements for follow-up by senior sales staff.
• Help maintain communication with clients throughout the sales process under supervision.
• Assist in preparing proposals and quotes with input from senior team members.
• Support document collection and submission for RFPs, contracts, and client onboarding.
• Ensure that client documents and sales materials are updated and organized.
• Coordinate internally with the marketing, technical, and sales teams to ensure alignment during the sales cycle.
• Participate in team meetings, training sessions, and product knowledge updates.
• Maintain basic CRM hygiene, including client data, opportunity status, and meeting logs.
• Provide weekly summaries of assigned leads and prospects.

Qualifications and Experience

• 0-1 years of experience in a sales support or related role.
• Ability to learn sales processes and product knowledge quickly.
• Strong organizational skills and attention to detail for maintaining records and documents.
• Effective communication skills for client interaction and internal coordination.
• Proficiency in using CRM systems for data management and reporting.

Work Environment

The Sales Associate will work as part of a collaborative team, supporting various departments including marketing and technical teams. This full-time position is based in Riyadh, Saudi Arabia, within a company that values employee empowerment and growth.