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About the Sales Excellence Senior Manager Role

Visa, a global leader in payments technology, is seeking a Sales Excellence Senior Manager to join its team in Riyadh. This role is responsible for driving sales performance and operational efficiency within the CEMEA region. The position is full-time and requires 5-10 years of experience.

Key Responsibilities

  • Manage weekly pipeline reporting, priority deal updates, and preparation for reviews, ensuring pipeline hygiene. This includes preparing for Sales Pipeline reviews with CEMEA.
  • Provide quarterly reporting on core deals and compile updates on closed deals, product launches, upcoming deals, and competitive insights for CEMEA.
  • Collaborate with Account Executives (AEs) to update MSD, ensuring figures align with the approved Code 5 model.
  • Track and report on wins and market developments.
  • Manage client participation in surveys, including contact selection, follow-up with AEs, and preparation of action plans based on survey results. Track action plan execution and results.
  • Work with relevant functions to define and achieve annual operating plan targets.
  • Assign Key Performance Indicators (KPIs) and track monthly performance against them.
  • Maintain and update scorecard metrics, sharing them with the Leadership team.
  • Organize meetings with Visa Executives, managing contact selection and AE follow-up for client participation.
  • Support the CEMEA events team with client nominations, compliance screening, and AE follow-ups.
  • Coordinate client participation in events, prepare VIK documentation, and liaise with controllership/compliance for approvals.
  • Leverage a strong understanding of AI and emerging technologies to identify opportunities, drive adoption, and embed AI-enabled solutions into business processes.

Qualifications and Experience

  • A minimum of 10 years of successful track record in Sales Excellence and project management.
  • Over 5 years of experience in data analytics, with a proven ability to review data and reports to extract meaningful insights that inform strategies and senior management decision-making.
  • Experience in developing and implementing Sales Excellence programs, in collaboration with Regional and Training teams.

Work Environment

This is a full-time position based in Riyadh. Visa requires employees to work from the office at least 3 days per week, with specific expectations to be confirmed by the Hiring Manager.


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