Senior Manager Workers Welfare

About Qiddiya Investment Company

Qiddiya Investment Company is seeking a Senior Manager for Workers Welfare to join its team in Riyadh, Riyadh Province. This full-time role is integral to ensuring high standards of worker welfare and employment practices within the Entertainment Business Unit (EBU) for the Qiddiya City project.

Role Overview

As the Senior Manager - Workers Welfare for the Entertainment Business Unit (EBU), you will be responsible for ensuring that employment practices and worker welfare standards consistently meet industry and ethical benchmarks. This involves educating and motivating Contractors to enhance compliance levels and providing expert advice for continuous improvement. You will foster collaborative relationships with Contractors, Supervision Consultants, and Qiddiya Investment Company project teams to contribute to the successful delivery of Qiddiya City.

Key Responsibilities

• Develop and implement EBU strategic and tactical plans and initiatives for worker accommodation and welfare.
• Develop and undertake a risk-based EBU worker welfare and accommodation assurance plan.
• Conduct on-site and off-site worker welfare and accommodation inspections, including employment practices, through fieldwork and interviews with workers and employers to measure compliance against Ministry of Human Resources and Social Development regulations and Qiddiya’s Worker Welfare Requirements.
• Serve as the EBU technical expert on Qiddiya’s Worker Welfare and Workers Accommodation Requirements, providing advice on best practices and recommending improvements to Contractor management.
• Monitor and follow up on the implementation of recommended improvements to ensure compliance and effectiveness.
• Track, report, and close out Worker Welfare and Employment Practices non-compliance issues.
• Attend and present Worker Welfare requirements at high-level Contractor mobilization meetings.
• Conduct training sessions for relevant contractor personnel to ensure adherence to the standards.
• Conduct Worker Welfare evaluations as part of the prequalification and tender process.
• Implement and lead EBU Worker Welfare Forums specifically, and support Qiddiya-wide WW Forum Programs.
• Establish and attend monthly Grievance Committee meetings.
• Assure Contractors manage, log, and adequately close out workers’ grievance cases lodged via the Hotline.
• Participate in third-party internal and external audit processes as required.
• Perform other responsibilities as required, including participating in corporate working groups related to this position.

Qualifications and Experience

• A minimum of 10 years of relevant experience is required for this role.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within the Qiddiya Investment Company. The role involves working collaboratively with various internal and external stakeholders, including Contractors and Supervision Consultants, to achieve project objectives.