Showroom Sales Representative

About Jazeera Paints

Jazeera Paints is seeking a Showroom Sales Representative to join their team in Riyadh. This full-time role focuses on ensuring excellent customer reception and service within the showrooms, from initial contact through to product delivery.

Role Overview

The Showroom Sales Representative is responsible for maintaining a high level of customer service, meeting customer needs, and facilitating the sales process both before and after sales. This involves guiding customers through product introductions, securing orders, calculating quantities, assisting with color and product coordination, issuing invoices, and ensuring proper goods delivery. The role requires coordination with all showroom staff, including assistants, workers, and drivers.

Key Responsibilities

• Maintain the showroom in an organized and clean state at all times.
• Ensure the availability of all marketing tools, such as brochures and catalogs.
• Achieve sales targets as outlined in the sales plan.
• Commit to accomplishing management goals and implementing required Key Performance Indicators (KPIs).
• Accept customers' online requests and update the E-commerce platform, considering required items and stock levels.
• Secure adequate stock of all items, particularly fast-moving ones, by applying the policy for ordering from warehouses based on minimum and maximum levels for each item, while adhering to the first-in, first-out policy to prevent dead stock.
• Report all missing products in the main store to the direct manager.
• Ensure goods are arranged in warehouses according to warehouse policy and procedure guidelines to maintain accurate stock and prevent discrepancies during periodic inventory checks.
• Submit financial reports to the region accountant when required and ensure daily deposit of sales cash into the company’s account.
• Provide the direct manager with regular reports on competitors' activities and promotions.
• Handle all customer complaints professionally, attempting to resolve them and reporting them to the direct manager.
• Maintain order within the showroom.
• Cooperate with other branches to resell slow-moving items.
• Implement company policies and instructions.
• Submit periodic reports on achievements, problems, and failures to the direct manager.
• Provide constructive ideas and suggestions to develop the sales process and value.
• Execute job-related activities using safe and environmentally sound methods.
• Perform any other duties assigned by the direct supervisor or manager.

Work Environment

This role is based in a showroom environment in Riyadh, requiring interaction with customers and coordination with internal staff to ensure smooth operations and customer satisfaction.

Application Process

Interested candidates are encouraged to apply for this full-time position.