Social Coordinator📣 إعلان

منذ ساعتين تقريبا

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About the Role

Tactical. is seeking a Social Coordinator to join its team in Riyadh. This full-time role requires a detail-oriented individual with a strong ability to manage social media operations, ensuring accuracy and proactive engagement across various platforms. The ideal candidate will possess a keen eye for detail and an aptitude for structured organization within a dynamic environment.

Key Responsibilities

Manage and maintain the master scheduling sheet for up to 5 daily posts across multiple social platforms.
Execute a strict 15-step QA process, including checking specifications, tags, and links, and verifying live posts post-publication.
Serve as a liaison for up to 10 daily email requests and lead client calls concerning posting schedules, content approvals, and urgent edits.
Engage with followers and influencers authentically and on-brand, adapting communication style as appropriate.
Contribute to crafting social captions, brainstorming new content formats, and developing copy voice with creative leads.
Monitor daily comments and sentiment, identify potential risks or viral trends, and support weekly performance reports.
Utilize social media tools such as Canva, Google Sheets, Later, Bitly, and Sprinklr, and prepare content for paid social assets.

Required Skills and Attributes

Detail-Oriented: Consistently identifies and rectifies errors such as typos, broken links, misplaced tags, or incorrect hashtags.
Organized: Demonstrates strong organizational skills, proficiency in spreadsheets, and the ability to manage multiple platform requests efficiently.
Proactive: Manages tasks independently, anticipates needs beyond basic checklists, and proposes solutions for workflow improvements.
Reliable: Consistently follows processes, maintains responsiveness in fast-paced situations, and builds trust with internal teams and clients.
Bilingual Communication: Fluent in written and spoken English and Arabic, with the confidence to address scheduling conflicts, content issues, or client concerns directly.
Culturally Aware: Stays updated on regional culture and understands local audience engagement drivers.

Qualifications and Experience

Experience: 1–2 years of experience in client- or customer-facing roles, with social media agency, customer service, or client management experience being advantageous.
Process-Driven: Demonstrated ability to adhere to strict QA steps, escalation workflows, and structured naming conventions.
Technical Proficiency: Solid experience with social media scheduling platforms and tools (Sprinklr is a plus), along with Google Sheets/Excel.
Platform Familiarity: Deep understanding of Meta, Instagram, TikTok, X, YouTube, and LinkedIn.
Independent: Strong problem-solving skills, effective communication, and a proactive approach to project management.

About Tactical.

Tactical. focuses on developing culturally relevant, strategically sound, and engaging social-first creative work for brands in the region. The company fosters a collaborative environment where individuals contribute to transforming concepts into impactful projects.