Supervisor Housekeeping

About the Role

Marriott Executive Apartments is seeking a Supervisor-Housekeeping to join their team in Riyadh. This full-time role involves overseeing housekeeping operations to ensure quality standards are met across guest rooms and public areas. The ideal candidate will have 2-5 years of relevant experience.

Key Responsibilities

• Inspect guest rooms, public areas, and facilities such as the pool after cleaning to ensure adherence to quality standards.
• Manage room status by running sold room reports, verifying discrepancies, prioritizing cleaning, and updating the status of departing guest rooms.
• Assist Housekeeping management with daily activities and coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments, and relay issues to the next shift.
• Complete all required paperwork and ensure compliance with company and safety/security policies and procedures.
• Report maintenance problems, safety hazards, accidents, or injuries, and complete necessary safety training and certifications.
• Ensure a professional appearance, maintain confidentiality, and protect company assets.
• Welcome guests according to company standards, anticipate service needs, assist individuals with disabilities, and thank guests professionally.
• Communicate clearly and professionally with others, fostering positive working relationships and addressing employee concerns appropriately.

Support and Development

This role involves assisting management in various human resources functions, including hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees to ensure team effectiveness and adherence to quality expectations.

Physical Requirements

• Ability to move, lift, carry, and place objects weighing up to 55 pounds independently, and over 55 pounds with assistance.
• Capability to push and pull loaded housekeeping carts and other work-related machinery over various surfaces.
• Routinely reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for extended periods throughout a work shift.
• Grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination.
• Utilize computers and/or point-of-sale systems for work-related information and visually verify information in various formats.

Qualifications and Experience

• 2-5 years of experience in a relevant field.
• Demonstrated ability to perform duties as outlined in the responsibilities section.
• Commitment to following company policies, safety protocols, and maintaining professional standards.

About Marriott Executive Apartments

Marriott Executive Apartments provides temporary housing solutions in major business cities globally, offering a home-like experience for guests. As part of Marriott International's portfolio of brands, Marriott Executive Apartments focuses on ensuring guests feel comfortable and cared for while living away from home.