VELYS Robotic Assisted Solution Lead

About the Role

Johnson & Johnson is seeking a VELYS Robotic Assisted Solution Lead for a full-time position in Riyadh. This role is central to advancing Capital Sales objectives by providing clinical, technical, and commercial support across the VELYS Robotic Assisted Solution portfolio. The Lead supports initiatives designed to enhance competitive positioning, accelerate growth, and ensure the successful adoption of the VELYS platform within customer accounts.

Key Responsibilities

• Support the development and implementation of data-driven programs aligned with Capital Sales objectives.
• Utilize market analysis, competitive intelligence, and customer insights to strengthen commercial strategies.
• Translate analytics into actionable growth, sales, and customer-retention initiatives.
• Partner with the Robotic Sales Manager and Joint Reconstruction Sales Force to drive customer engagement and accelerate the opportunity pipeline.
• Serve as a clinical and technical expert for the VELYS Robotic-Assisted Solution, proficient in procedural workflows, system operation, and clinical attributes.
• Provide case support at customer accounts and advise surgeons on procedural techniques and effective use of the VELYS platform.
• Support the onboarding of new robotic customers and the integration of the system into their clinical practice.
• Coordinate and execute system installations, site-readiness activities, and customer in-service training.
• Support post-installation transition, adoption, and continued utilization of the system.
• Build relationships with clinical and non-clinical stakeholders to support customer satisfaction and long-term partnership.
• Facilitate Commercial and Professional Education activities for customers and internal teams.
• Coach junior colleagues by sharing clinical knowledge, best practices, and operational processes.
• Collaborate with Sales, Marketing, Education, and Technical Support teams to ensure alignment and delivery of commercial objectives.
• Support the integration of Joint Reconstruction customers into the broader digital surgery ecosystem.

Qualifications and Experience

• 5-10 years of relevant experience.
• Demonstrated expertise in clinical, technical, and commercial support for medical capital equipment.
• Proficiency in market analysis, competitive intelligence, and customer insights.
• Strong understanding of procedural workflows and system operation for robotic-assisted solutions.
• Experience in customer onboarding, training, and post-installation support.

About MedTech and Orthopaedics

The MedTech sector at Johnson & Johnson focuses on developing smarter, less invasive, and more personalized treatments through innovation at the intersection of biology and technology. The Orthopaedics teams contribute to keeping over 6 million people moving annually by building solutions for joint reconstruction, trauma, craniomaxillofacial, sports, extremities, elective foot and ankle, spine, and robotics and digital surgery.

Important Note Regarding Company Structure

Johnson & Johnson has announced plans to separate its Orthopaedics business to establish a standalone orthopaedics company, which will operate as DePuy Synthes. This separation process is anticipated to be completed within 18 to 24 months, subject to legal requirements, regulatory approvals, and other customary conditions. Should you accept this position, it is expected that, following the conclusion of this transaction, you would become an employee of DePuy Synthes. Your employment would then be governed by DePuy Synthes' employment processes, programs, policies, and benefit plans. Details of any planned changes will be provided by DePuy Synthes at an appropriate time and subject to necessary consultation processes.