IRD Waiters (Saudi National)

About Accor

Accor is a global hospitality group comprising over 45 brands, 5,500 hotels, and 10,000 restaurants and lifestyle destinations. The group emphasizes responsible hospitality and fosters an environment for professional development and advancement for its employees.

The Role of IRD Waiter

Accor is seeking a professional and customer-focused IRD Waiter (Saudi National) to join its hospitality team in Jeddah, Saudi Arabia. This full-time role involves delivering dining experiences to guests in their rooms, ensuring high standards of service, food quality, and professionalism. The IRD Waiter will represent the organization during guest dining moments, requiring efficiency and attention to guest satisfaction.

Key Responsibilities

• Take accurate food and beverage orders from guests in their rooms, providing knowledgeable recommendations.
• Deliver meals and beverages promptly, maintaining proper presentation and temperature standards.
• Set up and arrange dining areas in guest rooms according to established protocols and guest preferences.
• Respond to guest requests and special dietary requirements with professionalism and flexibility.
• Ensure compliance with food safety, hygiene, and sanitation standards at all times.
• Process payments and handle billing inquiries with accuracy and discretion.
• Maintain clear communication with kitchen and housekeeping staff to coordinate seamless service.
• Monitor guest satisfaction throughout the dining experience and address concerns immediately.
• Keep dining areas clean and organized, removing dishes and clearing tables promptly.
• Follow all company policies and procedures while representing the organization with integrity.

Qualifications and Requirements

• 0-1 years of experience in a relevant field.
• Excellent customer service skills with a commitment to guest satisfaction.
• Proven ability to work efficiently in a fast-paced hospitality environment.
• Exceptional attention to detail regarding food presentation, order accuracy, and guest preferences.
• Solid knowledge of food and beverage service standards and etiquette.
• Physical stamina to stand for extended periods and carry trays and service items.
• Professional demeanor, appearance, and interpersonal skills.
• Ability to manage multiple guest requests simultaneously while maintaining composure.

Work Environment

This is a full-time position based in Jeddah, Saudi Arabia, within a dynamic hospitality setting. The role requires interaction with guests and coordination with various hotel departments to ensure a high level of service.