Spa Service Expert

About the Role

Marriott International is seeking a Spa Service Expert to join our team in Jeddah. This full-time position is designed for individuals with 0-1 years of experience who are dedicated to delivering exceptional guest experiences within our spa facilities.

Role Overview

Spa Service Experts play a vital role in supporting various spa functions, contributing to a memorable and distinctive guest experience. This position requires taking initiative to provide a comprehensive range of services, ensuring guest satisfaction and operational efficiency within the spa environment.

Key Responsibilities

• Promote spa services and retail products to guests.
• Schedule reservations and confirm appointments accurately.
• Provide clear and comprehensive answers regarding available services.
• Efficiently check in guests upon arrival.
• Process payments, ensuring a smooth and integrated transaction experience.
• Contribute to maintaining a safe and secure workplace.
• Adhere to all company policies and procedures.
• Uphold established quality standards in all aspects of service delivery.
• Ensure professional appearance, uniform, and communication at all times.

Physical Requirements

The role of a Spa Service Expert involves physical activity and mobility, including:

• Standing, sitting, or walking for extended periods.
• Moving over sloping, uneven, or potentially slippery surfaces.
• Managing reservation software, which includes reading and visually verifying information.
• Performing tasks that require moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance, and up to 25 pounds with assistance.
• Reaching overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications

• Education: High school diploma or * equivalent.
• Related Work Experience: No related work experience is required.
• Supervisory Experience: No supervisory experience is required.
• License or Certification: None required.

Commitment to Diversity and Inclusion

Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds, cultures, talents, and experiences of our associates are valued and celebrated, recognizing them as our greatest strength.