Quality Assurance Specialist📣 إعلان

About Darb Station

Darb Station is a leading developer and operator of fuel and service stations across Saudi Arabia. The company plays a key role in shaping the daily customer experience and advancing the road services sector, aligning its operations with Saudi Vision 2030. Officially certified and qualified by the Ministry of Energy, Darb aims to transform every station into a welcoming destination for travelers, focusing on delivering comfort for customers, value for partners, and a meaningful contribution to the nation.

The Role: Quality Assurance Specialist

Darb Station is seeking a Quality Assurance Specialist to join its team in Makkah, Saudi Arabia. This is a full-time, on-site position. The specialist will be instrumental in ensuring compliance with established quality standards, supporting the implementation of management systems, and driving continuous improvement initiatives across all company departments.

Key Responsibilities

• Contribute to the development, review, and continuous update of quality policies, procedures, and templates.
• Monitor compliance with approved policies, procedures, and controls across all company departments.
• Participate in the implementation and continuous improvement of management systems, including ISO 9001 Quality Management System (QMS), ISO 14001 Environmental Management System (EMS), and ISO 45001 Occupational Health & Safety Management System (OH&S).
• Prepare and maintain quality manuals, forms, checklists, and quality records.
• Assist in planning and executing internal quality audit programs.
• Document nonconformities, observations, and findings identified through audits, reports, or performance evaluations.
• Follow up on corrective and preventive actions (CAPA) with relevant departments and verify their implementation and effectiveness.
• Conduct root cause analysis for recurring issues and contribute to developing appropriate corrective solutions.
• Collect, validate, and analyze quality performance data and key performance indicators (KPIs).
• Prepare monthly, quarterly, and annual quality performance reports.
• Analyze performance gaps and deviations against approved objectives and targets.
• Support the development of quality scorecards, KPIs, and compliance metrics.
• Monitor continuous improvement initiatives and evaluate their effectiveness.
• Identify opportunities to improve processes while reducing errors, waste, and duplication.
• Participate in reviewing business processes and procedures to ensure efficiency and clearly defined responsibilities.
• Monitor the implementation of quality-related decisions, recommendations, and action items.
• Support departments in developing corrective action plans and addressing audit findings.
• Participate in assessing operational risks and quality-related controls.
• Ensure proper document and records control and verify the use of approved document versions.
• Prepare analytical reports and executive presentations for senior management and the Quality Manager.
• Assist in developing and delivering quality awareness and training programs related to policies and procedures.
• Support external audits, certification bodies, and regulatory inspection visits.
• Coordinate with various departments to collect data and monitor compliance with quality requirements.
• Conduct field visits or operational reviews when required, based on business needs and management direction.
• Utilize company systems and digital platforms to monitor findings, KPIs, and improvement initiatives.
• Maintain the confidentiality of documents, data, and quality-related information.
• Perform any other duties assigned by the direct manager that are related to the nature of the position.

Qualifications and Experience

• 0-1 years of professional experience in quality assurance or a related field.
• A foundational understanding of quality management principles and systems.

Commitment to Management Systems

The Quality Assurance Specialist will be actively involved in the implementation and continuous improvement of Darb Station's integrated management systems. This includes direct participation in initiatives related to the ISO 9001 Quality Management System (QMS), ISO 14001 Environmental Management System (EMS), and ISO 45001 Occupational Health & Safety Management System (OH&S). The role requires a commitment to upholding these international standards across all company departments.

Work Environment and Location

This is a full-time, on-site position based in Makkah, Saudi Arabia. The successful candidate will work within a dynamic team environment, collaborating with various departments to ensure the highest standards of quality and operational excellence.